Field Service Manager, Security Installations

Vector Security, Inc; Warrendale (Allegheny County); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive compensation & benefits

Medical, dental and vision coverage

401k retirement savings plan

Paid time off

EAP

Job summary

Vector Security is seeking a Field Service Manager in Warrendale, PA to lead installation, service, and repair of security, fire, CCTV, and access control systems. You will supervise field technicians and coordinate district operations to deliver top-quality service.

In this role you’ll hire and develop staff, set schedules, and ensure adherence to policies while driving efficiency and customer satisfaction across multiple projects.

Qualifications

• Minimum of 3-5 years of supervisory/management experience.
• Strong knowledge of security and fire industry regulations.
• Excellent written and verbal communication skills.
• Experience working in Microsoft Office programs.
• NICET certification is preferred.

Responsibilities

• Oversee the installation and service departments to ensure customers are serviced to a high quality, in a timely manner.
• Determine schedules, sequences, and assignments for work activities based on work priority and staff skill.
• Work with technicians to troubleshoot and solve installation and service issues.
• Hire, develop, and manage the performance of staff.
• Establish and implement departmental procedures to increase efficiency.
• Ensure adherence to corporate and departmental policies.

Skills

Leadership

Project management

Communication

Multitasking

Education

High School Diploma or equivalent; Technical school degree preferred

NICET certification preferred

Tools

Microsoft Office

Job description

Vector Security is seeking a Field Service Manager in Warrendale, PA to lead installation, service, and repair of security, fire, CCTV, and access control systems. You will supervise field technicians and coordinate district operations to deliver top-quality service.

In this role you’ll hire and develop staff, set schedules, and ensure adherence to policies while driving efficiency and customer satisfaction across multiple projects.