Field Service Manager, Power Substations (West Region)

Eastern Lift Truck Co.; Wisconsin; On-site; USD 90,000 - 130,000; Full time

Job summary

Delta Star Inc. is seeking a Field Service Manager to lead our field service operations in a defined territory. This role drives on-site support, maintenance, and repair services while ensuring customer satisfaction and operational excellence.

If you thrive in a leadership role with a strong technical background in power transformers and substation equipment, this could be your next step. You will manage a high-performing team, coordinate resources, monitor KPIs, and ensure safety and quality

Qualifications

• Minimum 5 years of field service, technical project management, or related role.
• Experience managing field operations in the utility or energy sector preferred.

Responsibilities

• Lead and manage a field team to execute service assignments.
• Develop service schedules, prioritize projects and allocate resources.
• Monitor field performance, KPIs, and drive improvements.
• Ensure safety standards and OSHA requirements are followed.
• Foster strong customer relationships and resolve issues promptly.
• Collaborate cross-functionally with Sales, Operations, Finance and HR.
• Manage budgeting, reporting, invoicing and change orders.

Skills

Leadership

Troubleshooting

Communication

Organizational skills

Interpersonal skills

Customer service

Service management software

Job description

Delta Star Inc. is seeking a Field Service Manager to lead our field service operations in a defined territory. This role drives on-site support, maintenance, and repair services while ensuring customer satisfaction and operational excellence.

If you thrive in a leadership role with a strong technical background in power transformers and substation equipment, this could be your next step. You will manage a high-performing team, coordinate resources, monitor KPIs, and ensure safety and quality