Field Service Manager - Elevator Tech & Operations Lead

Lunova Group

Cleveland (OH)

On-site

USD 85,000 - 110,000

Full time

4 days ago

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Job summary

Lunova Group in Cleveland, OH is seeking an Elevator Field Service Manager to lead a team of skilled technicians across the local market. You will balance field leadership, technical support, safety oversight, and operational management to ensure projects and service work are completed safely, efficiently, and to a high standard.

As Field Service Manager, you'll coach technicians, troubleshoot challenges, manage workforce planning, and partner with internal teams to deliver exceptional service,

Qualifications

Experience leading technicians or field crews in a technical environment.
Background in HVAC, mechanical, electrical, plumbing, or related industries.
Experience in field service or operations management.
Strong communication and relationship-building skills.
Ability to analyze operational data and make informed decisions.
Ability to manage multiple priorities in a fast-paced environment.

Responsibilities

Lead field technicians, provide coaching, and ensure safe, high-quality service.
Review performance data and identify improvement opportunities.
Coordinate repairs with sales, estimating, and material planning.
Promote a strong safety culture and ensure regulatory compliance.
Support workforce planning and scheduling for the service team.

Skills

Field leadership

Coaching

Troubleshooting

Communication

Data analysis

Workforce planning

Safety culture

Job description

As Field Service Manager, you'll coach technicians, troubleshoot challenges, manage workforce planning, and partner with internal teams to deliver exceptional service,

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