Field Service Manager, Electrical & Mechanical

Xylem; Lowell (MA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Flexible Time Off

Health insurance

Dental insurance

Vision insurance

Investment savings plan

Job summary

Xylem is seeking a Service Manager with electrical and mechanical experience to lead field service professionals at a large site or multiple locations. You will drive budget and workforce planning, monitor KPIs, and partner with stakeholders to ensure excellent customer outcomes.

This role emphasizes safety, accountability, and innovation in a globally connected water solutions company. The position involves travel and a focus on workforce planning, with a commitment to inclusion and a strong

Qualifications

• Experience with electrical and mechanical equipment.
• Proven leadership of field service teams.
• Strong budget and workforce planning capabilities.

Responsibilities

• Lead field service professionals at a large site or multiple locations.
• Set department budgets and manage expenses.
• Monitor KPIs and ensure on-time, quality service delivery.
• Drive safety culture and continuous improvement across teams.

Job description

Xylem is seeking a Service Manager with electrical and mechanical experience to lead field service professionals at a large site or multiple locations. You will drive budget and workforce planning, monitor KPIs, and partner with stakeholders to ensure excellent customer outcomes.

This role emphasizes safety, accountability, and innovation in a globally connected water solutions company. The position involves travel and a focus on workforce planning, with a commitment to inclusion and a strong