FIELD SERVICE MANAGER - ADVANCED ELECTRICAL

Confidential; Los Angeles (CA); On-site; USD 104,000 - 130,000; Full time

Job summary

Confidential is seeking an experienced Advanced Electrical Field Service Manager to oversee field service operations in the Los Angeles region. You will lead a team of skilled electrical service professionals, ensure operational excellence, drive customer satisfaction, and support business growth.

The ideal candidate combines advanced electrical technical expertise with proven leadership in power generation or industrial electrical systems.

Qualifications

• Minimum 7 years in electrical service, power generation, or related technical operations.
• At least 3 years supervising technical service teams.
• Strong knowledge of electrical distribution, switchgear, generators, and transfer switches.
• Experience managing field service budgets, labor utilization, and customer relationships.
• Demonstrated leadership, communication, and problem-solving skills.
• Experience with electrical safety standards and testing.

Responsibilities

• Lead, mentor, and develop a team of electrical field service technicians and specialists.
• Oversee daily service operations: scheduling, troubleshooting, repairs, testing, preventive maintenance.
• Provide technical guidance for complex electrical systems and power equipment.
• Ensure timely completion of service requests with safety and quality.
• Monitor departmental performance, productivity, profitability, and efficiency.
• Develop strategies to improve service delivery and customer retention.
• Collaborate with sales, parts, engineering, and operations teams.
• Ensure compliance with electrical safety standards and company procedures.
• Support technical training and succession planning.

Skills

Leadership

Electrical troubleshooting

Project management

Communication

Education

Electrical engineering degree

Job description

Confidential Opportunity | Los Angeles, CA

Position:

Full-Time | Management

Compensation:

$104,000 to $130,000

Application Filing Period:

Applications will be accepted through November 30, 2026. All applications must be received before the closing deadline to be considered for this opportunity.

Position Overview

A well-established industry leader is seeking an experienced Advanced Electrical Field Service Manager to oversee field service operations throughout the Los Angeles region.

This leadership position is responsible for managing a team of highly skilled electrical service professionals, ensuring operational excellence, driving customer satisfaction, and supporting the continued growth of the service business.

The ideal candidate combines advanced electrical technical expertise with proven leadership experience in power generation, industrial electrical systems, or related service environments.

Key Responsibilities

• Lead, mentor, and develop a team of electrical field service technicians and technical specialists.
• Oversee daily service operations, including scheduling, troubleshooting, repairs, testing, and preventive maintenance.
• Provide technical guidance for complex electrical systems, power generation equipment, switchgear, and power distribution applications.
• Ensure timely completion of service requests while maintaining quality, safety, and customer satisfaction.
• Monitor departmental performance, productivity, profitability, and operational efficiency.
• Develop and implement strategies to improve service delivery, technician utilization, and customer retention.
• Collaborate with sales, parts, engineering, and operations teams to support business objectives.
• Ensure compliance with applicable electrical safety standards, regulatory requirements, and company procedures.
• Support technical training, employee development, and succession planning.

Qualifications

• Minimum 7 years of experience in electrical service, power generation, industrial electrical systems, or related technical operations.
• Minimum 3 years of supervisory or management experience leading technical service teams.
• Strong knowledge of electrical distribution systems, switchgear, generators, automatic transfer switches, and electrical troubleshooting.
• Experience managing field service operations, budgets, labor utilization, and customer relationships.
• Familiarity with electrical testing, preventive maintenance, and applicable safety standards.
• Strong leadership, communication, problem-solving, and organizational skills.
• Technical degree, electrical engineering background, or equivalent industry experience preferred.
• Experience with power generation equipment, electrical controls, and critical power systems highly desirable.