Field Service Manager

Cabinetworks Group; United States; Remote; USD 55,000 - 65,000; Full time

Job summary

A leading company in kitchen cabinet design and manufacturing seeks a dedicated professional to perform service and warranty work. The role involves quality installations, project measurements, and effective relationship management with superintendents and installers. Candidates should have significant field experience and strong organizational skills.

Qualifications

• 5+ years of field experience in cabinet installation and service.
• Ability to read project plans and drawings.
• Experience in multifamily cabinetry.

Responsibilities

• Perform service and warranty work in the field.
• Create estimates and prepare bids for projects.
• Maintain company vehicle and manage paperwork.

Skills

Communication

Organizational Skills

Relationship Building

Education

High School Diploma

Technical or Trade School Certificate

Tools

Microsoft Products

CAD

Job description

Our people are the life of this company. Together, we build life into the kitchen.

We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everybody. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

• Perform service and warranty work and in the field.
• Overall responsibility for quality and cost-effective installations.
• Measure projects, process layouts, prepare orders and give information to Customer Service Representatives, Installers, Sales, and appropriate personnel.
• Create estimates and prepare bids for single family projects.
• Develop and maintain effective business relationships with building superintendents and installers.
• Build relationships in field.
• Achieve monthly commitments in expense control.
• Participate in management staff meetings to communicate and receive information.
• Deliver product to job sites as needed.
• Cover, assist, and train in other areas.
• Support efforts by all members of the Team to continuously improve departmental, location, and company performance.
• Maintain company vehicle and manage all related paperwork.

ESSENTIAL QUALIFICATIONS AND SKILLS:

• Minimum of a high school diploma with certificate from a technical or trade school related to the building materials industry, education beyond high school a plus.
• 5+ years of field experience i.e., cabinet installation, service, order entry and delivery scheduling, and managing subcontractors.
• Multifamily cabinetry experience is a must.
• Ability to read project plans and drawings.
• Ability to develop and maintain effective business relationships with building superintendents and subcontractors.
• Computer skills including Microsoft products, 2020 or other CAD experience a plus.
• Excellent oral and written communication and organizational skills.
• Able to exert up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. Position requires climbing, balancing, stooping, kneeling, crouching, reaching, and handling objects.

Starting at $55,000 annually, commensurate with experience, plus eligibility for a performance-based bonus program.

Shift

Full or Part Time

Full time

Job Description

Our people are the life of this company. Together, we build life into the kitchen.

We are a nationwide team, designing and manufacturing the most comprehensive choice of kitchen cabinets in the U.S. Our people pride themselves on genuine collaboration, working to deliver a seamless, integrated, quality experience to anyone and everybody. Our shared purpose is to bring the kitchen to life — the place where people spend such a meaningful part of their personal and family lives, and the true heart of any home. This is why your career with our company can be so satisfying, rewarding and worthwhile.

PRINCIPAL FUNCTIONAL RESPONSIBILITIES:

• Perform service and warranty work and in the field.
• Overall responsibility for quality and cost-effective installations.
• Measure projects, process layouts, prepare orders and give information to Customer Service Representatives, Installers, Sales, and appropriate personnel.
• Create estimates and prepare bids for single family projects.
• Develop and maintain effective business relationships with building superintendents and installers.
• Build relationships in field.
• Achieve monthly commitments in expense control.
• Participate in management staff meetings to communicate and receive information.
• Deliver product to job sites as needed.
• Cover, assist, and train in other areas.
• Support efforts by all members of the Team to continuously improve departmental, location, and company performance.
• Maintain company vehicle and manage all related paperwork.

ESSENTIAL QUALIFICATIONS AND SKILLS:

• Minimum of a high school diploma with certificate from a technical or trade school related to the building materials industry, education beyond high school a plus.
• 5+ years of field experience i.e., cabinet installation, service, order entry and delivery scheduling, and managing subcontractors.
• Multifamily cabinetry experience is a must.
• Ability to read project plans and drawings.
• Ability to develop and maintain effective business relationships with building superintendents and subcontractors.
• Computer skills including Microsoft products, 2020 or other CAD experience a plus.
• Excellent oral and written communication and organizational skills.
• Able to exert up to 100 lbs. of force occasionally, and/or up to 50 lbs. of force frequently, and/or up to 20 lbs. of force constantly to move objects. Position requires climbing, balancing, stooping, kneeling, crouching, reaching, and handling objects.

Starting at $55,000 annually, commensurate with experience, plus eligibility for a performance-based bonus program.

Shift

Full or Part Time

Full time

Cabinetworks Group (the “Company”) is an equal opportunity employer and we want to have the best available persons in every job. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all persons involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Cabinetworks Group is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish

E-verify Right to Work Poster: English , Spanish