Field Service Leader — Logistics & Sales

1-800-GOT-JUNK?; City of Albany (NY); On-site; USD 28,000 - 41,000; Full time

Benefits offered by this job

Hourly pay + profit share

4 weekday + 1 weekend shift

Growth and development

Dynamic workdays

Awards

Benefits package

Job summary

1-800-GOT-JUNK? in Albany, NY is hiring a Full Time Field Service Leader to oversee daily logistics, route planning, and a team of drivers and crew. You’ll train staff, ensure on-time service, and drive exceptional customer experiences.

The role blends hands-on supervision with sales leadership, offering an hourly base plus profit sharing and performance-based incentives. A fast-paced, collaborative environment rewards initiative, reliability, and clear communication.

Qualifications

• Sales-driven with ability to close on-site sales.
• Personable, positive, and service-oriented.
• Reliable, coachable, and adaptable.
• Experience in delivery, warehouse, retail, hospitality, sales, customer service or general labor is a plus.

Responsibilities

• Deliver exceptional service to WOW our customers.
• Lead, train, and motivate drivers and crew members on client sites to ensure efficient and safe truck operations.
• Handle junk removal with heavy and light lifting.
• Manage daily operations and improve customer satisfaction metrics.
• Represent the brand and drive local outreach and customer acquisition.
• Participate in daily role-play training for ongoing development.

Skills

Sales

Customer service

Leadership

Communication

Delivery

Job description

1-800-GOT-JUNK? in Albany, NY is hiring a Full Time Field Service Leader to oversee daily logistics, route planning, and a team of drivers and crew. You’ll train staff, ensure on-time service, and drive exceptional customer experiences.

The role blends hands-on supervision with sales leadership, offering an hourly base plus profit sharing and performance-based incentives. A fast-paced, collaborative environment rewards initiative, reliability, and clear communication.