Field Service Lead Technician - AV Systems & Client Impact

Design & Integration, Inc.; Maryland; On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Comprehensive health benefits

Generous retirement plan

Competitive salary

Job summary

A growing service company in the United States is seeking a Field Service Lead Technician to oversee audio-video system services. The role includes traveling to client sites for troubleshooting, preventative maintenance, and training. Ideal candidates will have extensive experience in audio-video integration, strong customer service skills, and be comfortable lifting heavy equipment. The position offers a competitive salary and comprehensive benefits. Interested candidates are encouraged to apply with their resume and cover letter.

Qualifications

• Must have a valid driver’s license with a clean driving record.
• Ability to lift in excess of 50 pounds.
• Capable of standing, kneeling, and crouching for long periods.

Responsibilities

• Collaborate with the Service Manager to meet objectives.
• Travel to provide technical support to clients.
• Manage ownership of client AV systems and relationships.
• Perform preventative maintenance on AV equipment.
• Design small to mid-sized AV systems for customers.
• Train new hire technicians.

Skills

Audio-video integration experience

Troubleshooting complex technical issues

Customer service

Communication skills

Ability to work in diverse environments

Education

Associates or Bachelor’s degree in Audio-visual technology

3+ years of experience in audio-visual technology

Job description

A growing service company in the United States is seeking a Field Service Lead Technician to oversee audio-video system services. The role includes traveling to client sites for troubleshooting, preventative maintenance, and training. Ideal candidates will have extensive experience in audio-video integration, strong customer service skills, and be comfortable lifting heavy equipment. The position offers a competitive salary and comprehensive benefits. Interested candidates are encouraged to apply with their resume and cover letter.