Senior AV Service Technician II – On‑Site Lead & Installations

AVDG - GC Pro/Custom House; Nashville (TN); On-site; USD 48,216 - 61,992; Full time

Benefits offered by this job

Medical, Dental, Vision

401K plus company match

Mental health support

Paid sick/holiday/vacation time

Employee discount program

Tuition reimbursement options

Gig leave for musicians

Job summary

A leading audiovisual integration firm in Nashville seeks a Service Technician II to manage on-site service calls, installations, and technical support for clients' AV systems. Candidates should have strong troubleshooting abilities and significant experience with AV platforms. The role involves leading installation projects, conducting maintenance, and mentoring junior staff. Exceptional customer service skills and a relevant educational background are essential. Flexible hours and travel are required.

Qualifications

• 3-5 years of experience in the AV integration industry.
• Proven field service and installation expertise.
• Valid Driver's License and no criminal record.

Responsibilities

• Diagnose and resolve complex AV system issues on-site.
• Lead installation projects and conduct system checks.
• Provide training and mentorship to junior technicians.

Skills

Strong troubleshooting abilities across multiple AV platforms

Customer service and communication skills

Problem-solving skills

Self-directed work style

Education

High school diploma or GED

Technical certification or Associate's degree

Tools

AV test equipment including signal generators and multimeters

Crestron, Q-SYS, Extron control systems

Job description

A leading audiovisual integration firm in Nashville seeks a Service Technician II to manage on-site service calls, installations, and technical support for clients' AV systems. Candidates should have strong troubleshooting abilities and significant experience with AV platforms. The role involves leading installation projects, conducting maintenance, and mentoring junior staff. Exceptional customer service skills and a relevant educational background are essential. Flexible hours and travel are required.