Field Service EngineerTechnician

Professions Inc; Oklahoma City (OK); On-site; USD 70,000 - 100,000; Full time

Job summary

Professions Inc is seeking a Field Service Engineer/Technician to support customers in the New England region (CT, RI, MA) with regional travel. The role involves preventive maintenance, installation of new machinery, and timely troubleshooting of mechanical, electrical, and controls issues.

You will work autonomously in the field, travel to customer sites, and maintain a strong focus on customer satisfaction and effective communication.

Qualifications

• Experience servicing packaging, industrial, automation, or related equipment.
• Strong mechanical/electrical troubleshooting abilities.
• Ability to work independently in the field.
• Willingness to travel regionally to customer sites.
• Customer-focused mindset and strong problem-solving skills.

Responsibilities

• Performing preventative maintenance on packaging equipment.
• Installing new machinery at customer sites.
• Troubleshooting mechanical, electrical, and controls issues.
• Completing repairs with a focus on stretch-wrapping technology.
• Supporting customers with professionalism and strong communication.

Skills

Field service

Troubleshooting

Customer communication

Independent worker

Regional travel

Tools

Electrical testing tools

Measuring instruments

Multi-meter

Job description

My client is a highly established and well-respected manufacturer and distributor of customized packaging solutions, offering a unique, patented technology within shrink, stretch, tape, and film applications. They provide end-to-end packaging, labeling, and automation solutions to a wide range of industries and are known for an outstanding culture - employees simply don’t leave.

Due to continued growth, they are looking to add a Field Service Engineer/Technician in the New England region, preferably based in CT, RI, or MA. This position requires regional travel, with an expectation of 8-10 overnights per month.

This is a highly autonomous, customer-facing role responsible for:

• Performing preventative maintenance on packaging equipment
• Installing new machinery at customer sites
• Troubleshooting mechanical, electrical, and controls issues
• Completing repairs with a focus on stretch-wrapping technology
• Supporting customers with professionalism and strong communication

Ideal Candidate Background:

• Experience servicing packaging, industrial, automation, or related equipment
• Strong mechanical/electrical troubleshooting abilities
• Ability to work independently in the field
• Willingness to travel regionally to customer sites
• Customer-focused mindset and strong problem-solving skills