Field Service Engineers

Brown's Medical Imaging; Raleigh (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Basic Life Insurance

Voluntary Term Life and AD&D

Job summary

Brown's Medical Imaging is seeking a Field Service Engineer to provide on-site support for X‑Ray and other medical imaging systems. You will travel to client sites to install, troubleshoot, and repair equipment, performing regular maintenance and QA inspections.

The role requires traveling, independent work, and collaboration with cross‑functional teams to ensure customer satisfaction. Responsibilities include service, installation and maintenance across modalities, paperwork management, and

Qualifications

• Minimum 2 years of experience repairing or installing medical imaging equipment.
• Knowledge of imaging equipment and systems.
• Demonstrated technical acumen, business knowledge, and teamwork.
• Willing to travel and work independently.

Responsibilities

• Provide service, installation, maintenance, and troubleshooting on various modalities of medical imaging equipment.
• Complete Preventative Maintenance and Quality Assurance inspections
• Manage paperwork for internal and external documentation.
• Communicate with and liaise between PMI departments and customers.
• Represent PMI's core values as the backbone of our business.
• Other duties as assigned.

Skills

Medical imaging knowledge

Field service experience

Travel willingness

Independent work

Teamwork

Tools

Imaging equipment

Job description

Field Service Engineer is responsible for providing on-site technical support and maintenance for X-Ray and Medical Imagery equipment. The job involves traveling to client locations to install, troubleshoot, and repair equipment, as well as conducting regular maintenance checks. Field Service Engineers often work closely with other departments, such as sales and product development, to enhance overall customer satisfaction and contribute to the success of the organization.

Duties and Responsibilities:

• Provide service, installation, maintenance, and troubleshooting on various modalities of medical imaging equipment.
• Complete Preventative Maintenance and Quality Assurance inspections
• Manage paperwork for internal and external documentation.
• Communicate with and liaise between PMI departments and customers.
• Represent PMI's core values as the backbone of our business.
• Other duties as assigned.

Qualifications:

• 2 years of experience repairing or installing medical imaging equipment
• Knowledge of imaging equipment and systems
• Demonstrated technical acumen, business knowledge, and commitment to teamwork.
• Willing to travel and work independently.

Working Conditions:

Field Service Engineers work in dynamic environments, often requiring frequent travel to client sites for on‑site support and maintenance. They must be adaptable to flexible schedules, including evenings and weekends, and may face physical demands when inspecting equipment or troubleshooting technical issues. The job involves a combination of technical expertise, effective communication skills, and the ability to problem‑solve in high‑pressure situations, ensuring efficient resolution of issues and customer satisfaction.

Physical Requirements:

Sitting for long periods of time and standing for long periods of time.

Direct Reports:

N/A

Why Join Us?:

• Basic Life Insurance, Voluntary Term Life and AD&D