Field Service Engineer - X-Ray

Block Imaging; Oklahoma City (OK); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their Multi Vendor Service team. This role focuses on providing high-quality technical support for medical imaging equipment, ensuring optimal system operation and customer satisfaction. You will be responsible for troubleshooting, calibrating, and maintaining a variety of OEM imaging systems. With a commitment to growth and integrity, this opportunity offers a collaborative environment where your contributions will directly impact healthcare professionals and the communities they serve. Join a team that values transparency, teamwork, and community engagement.

Benefits

Competitive health insurance

Paid Time Off

Profit sharing

Retirement plans with company match

Tuition assistance

Casual dress code

Team events

Community activities

Qualifications

• 3-7 years’ experience in medical imaging engineering or similar.
• 3+ years of X-ray field service experience preferred.

Responsibilities

• Evaluate, troubleshoot, and complete PMs, installations, and related tasks.
• Calibrate and troubleshoot computer systems on equipment.
• Provide advanced diagnosis and repair of imaging systems.

Skills

Mechanical aptitude

Problem-solving initiative

Customer service excellence

Excellent communication skills

Organizational skills

Education

B.S. in Engineering

Tools

Office tools

Job description

Join to apply for the Field Service Engineer - X-Ray role at Block Imaging.

5 days ago Be among the first 25 applicants.

Description

Responsible for providing high-quality technical field support and service to our medical imaging customers through servicing, installing, inspecting, testing, and troubleshooting medical imaging equipment. You will serve as an X-ray Field Service Imaging Engineer for the Multi Vendor Service team onsite at our customer in Oklahoma City, OK, servicing a wide variety of OEM imaging equipment.

Outcomes

• Service medical imaging equipment within primary hospital networks.
• Support parts and service accounts regionally as needed.
• Ensure imaging systems are calibrated and functioning to OEM standards.
• Meet customer needs and ensure optimal system operation.
• Enhance engineering competencies and represent the company professionally.

Responsibilities

• Evaluate, troubleshoot, and complete PMs, installations, and related tasks to diagnose and resolve electronic, mechanical, and network issues.
• Calibrate and troubleshoot computer systems on equipment per OEM specs.
• Continuously expand knowledge in repair and installation of imaging equipment.
• Provide advanced diagnosis and repair of imaging systems.
• Support management with project feedback and issue reporting.
• Handle technical questions and document processes; educate end users.
• Represent the company positively onsite, primarily servicing equipment at hospitals, with flexibility to travel.

Minimum Requirements

• B.S. in Engineering or equivalent preferred.
• 3-7 years’ experience in medical imaging engineering or similar.
• 3+ years of X-ray field service experience, with experience in GE, Fuji, C-arm, or portable X-ray systems preferred.

Skills

• Goal-oriented with organizational skills to meet deadlines.
• Mechanical aptitude and problem-solving initiative.
• Ability to manage multiple projects and build positive relationships.
• Flexible, confident, and mature in resolving situations.
• Customer service excellence and safety knowledge.
• Excellent communication skills; proficient in Office tools and internet research.

Cultural Fit

Exhibit Block's core values: Growth, Integrity, Together, and Honor, contributing positively to the company culture.

Physical Expectations

• Sitting or standing for extended periods.
• Keyboarding, reading, talking, and possible lifting over 75 lbs.

Why Block Imaging?

Join a team dedicated to supporting healthcare professionals with reliable tools, fostering a positive work environment focused on transparency, teamwork, and community engagement.

Benefits & Perks

• Competitive health, vision, dental insurance.
• Paid Time Off starting at 19 days plus community service days.
• Profit sharing and annual bonuses.
• Retirement plans with company match.
• Tuition assistance and parental leave.
• Casual dress code, team events, and community activities.

Block Imaging is an Equal Opportunity Employer. Job duties may evolve with business needs. Salary depends on experience.