Field Service Engineer - West Coast

Atlas Copco; Phoenix (AZ); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Health and well-being

Career growth opportunities

Competitive compensation

Job summary

Atlas Copco seeks a Field Service Engineer to service vacuum pumps and systems across customer sites. You will inspect, troubleshoot, install, and document activities while ensuring safety and uptime for customers.

The role requires 1–2 years of field experience, English fluency, a valid driver's license, and willingness to travel extensively, including overnight stays. You will be part of a dynamic field service team with remote work elements and hands-on problem solving.

Qualifications

• 1–2 years' experience maintaining and repairing mechanical and electrical equipment.
• Experience with vacuum pumps or systems preferred.
• Valid driver's license and willingness to travel extensively.
• Fluent in English and able to work on-call evenings/weekends/holidays.
• Ability to lift up to 50 lbs and work in industrial environments with temperature extremes.

Responsibilities

• Report into the Field Service Manager.
• Inspect, service, troubleshoot, and repair vacuum pumps and systems; diagnose issues to prevent downtime.
• Perform installations, ensure safety compliance, document activities.
• Be on-site contact; provide service recommendations and address customer needs.

Skills

Customer service

Fluent English

Communication

Self-management

On-site professionalism

Education

High school diploma with technical training

Tools

Programming controllers

Job description

Your role

Your mission as the Field Service Engineer is to provide expert repair services for our vacuum pumps and systems, delivering unmatched customer satisfaction and upholding the highest standards of safety. You are committed to ensuring the performance and longevity of your customers technology through your expertise. Your work is important for supporting the operational success and technological advancement of industries relying on these technologies.

You will

• Report into the Field Service Manager.


• Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various vacuum pumps and systems. You will also diagnose any issues to prevent equipment downtime.


• Perform installations, ensure safety compliance, and document activities.


• Be the on-site contact, providing service recommendations and addressing customer needs promptly.

Qualifications

• High school diploma or equivalent required with technical training in electrical, hydraulics, and/or pneumatics perferred. Knowledgeable of HVAC preferred.


• You have 1-2 years of experience, maintaining and repairing various types of mechanical and electrical equipment, preferably on vacuum pumps or systems.


• Aspiration to keep up to date with the latest technical developments


• Experience in a service position in an industrial and highly technical environment


• Able to work independently with strong self-management and professionalism. Able to complete work within assigned deadlines. Computer proficiency as required for communicaiton, research, work orders and programming various controllers. Excellent customer service and communication skills (verbal and written).


• Must be fluent in English and have a valid driver's license.


• Must be able to lift up to 50 lbs. on a regular basis and work in industrial environments including extremes in temerature with continuous walking, reaching, bending, and kneeling.


• Extensive travel to customer locations, including out-of-town and overnight travel. Available for a rotating schedule of on-call work on evenings, weekends, and holidays.

In return, we offer

• Culture of trust and accountability


• Lifelong learning and career growth


• Innovation powered by people


• Comprehensive compensation and benefits


• Health and well-being

Job location

You will join a dynamic field service team, working remotely and spending a significant amount of time traveling to visit customers within your designated area territory.

#UWK

Uniting curious minds

Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we unite curious minds, and you could be one of them.