Field Service Engineer - Vision Systems & AI (Heavy Travel)

SYNTEGON; North Carolina; Presencial; USD 55.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

401(k) match

Disability insurance

Life insurance

Education assistance

Paid time off

Employee assistance

Descripción de la vacante

Syntegon Technology Services in Raleigh, North Carolina seeks a Field Service Technician (Machine Vision Specialist) to create and optimize vision system recipes for pharmaceutical injectable inspections. You will travel extensively to customer sites, install machines, tune vision systems, support SAT/FAT, and train staff while collaborating on AI integrations and vision applications.

The role includes preventive maintenance, troubleshooting, reporting, and on-site PC repairs, with a competitive

Formación

• Bachelor’s degree in Science or Engineering or equivalent experience.
• Minimum of one year of application experience using Vision Systems (Halcon or Cognex preferred).
• Driver’s License and Passport or ability to obtain one.
• Ability to lift up to 30 pounds and access tight spaces.
• Over-time and weekend travel required.

Responsabilidades

• Travel domestically ~75% and occasionally internationally to support FAT at customer sites.
• Lead vision tuning and train new technicians on tuning standards.
• Collaborate on AI integration and vision applications with COC.
• Install machines and support SAT with customers.
• Develop machine vision recipes and optimize defect detection with minimal false rejects.
• Train customer staff on operation and maintenance of inspection equipment.
• Perform preventive maintenance and troubleshoot mechanical and electrical issues.
• Maintain regular communication with customers for satisfaction.
• Conduct vision training classes at customer sites.
• Perform PC repairs and upgrades at customer sites.
• Provide phone support for machine operation issues.
• Generate service visit summaries and technical reports.

Conocimientos

Vision systems experience

Field service

Training others

Educación

B.S. in Science/Engineering

Herramientas

Halcon

Cognex

Descripción del empleo

Syntegon Technology Services in Raleigh, North Carolina seeks a Field Service Technician (Machine Vision Specialist) to create and optimize vision system recipes for pharmaceutical injectable inspections. You will travel extensively to customer sites, install machines, tune vision systems, support SAT/FAT, and train staff while collaborating on AI integrations and vision applications.

The role includes preventive maintenance, troubleshooting, reporting, and on-site PC repairs, with a competitive