Field Service Technician: Vision Systems & AI for Pharma

Syntegon Technology GmbH; United States; On-site; USD 55,000 - 69,000; Full time

Benefits offered by this job

Health insurance (Medical, Dental, Vis

401(k) with Company Match

Disability & Life Insurance

Education Assistance

Paid Time Off

Employee Assistance Program

Job summary

Syntegon Technology Services in Raleigh, NC seeks a Field Service Technician (Machine Vision Specialist) to design and optimize vision system recipes for inspecting pharmaceutical injectables. You will collaborate on AI integration and support machine installs, SAT/FAT, and preventive maintenance at customer sites, including international travel.

Your role includes training customers, developing robust vision recipes, and documenting service visits and reports.

Qualifications

• Bachelor’s of Science/Engineering degree or equivalent experience.
• 1+ year of application experience using Vision Systems; Halcon or Cognex preferred.
• Willingness to travel up to 75% domestically and occasional international travel.

Responsibilities

• Create, complete or optimize vision system recipes for pharmaceutical injectable inspection.
• Collaborate on AI technologies and custom vision applications with COC.
• Perform machine installation, SAT and FAT support, preventive maintenance and troubleshooting.
• Develop vision recipes with samples to meet defect detection targets and minimize false rejects.
• Train customer staff on operation and maintenance of inspection equipment.
• Generate service visit summaries and technical reports.

Skills

Vision systems

Halcon

Cognex

Driver's license

Passport

Ability to lift 30 lbs

Overtime & weekend availability

Education

BS in Engineering

Job description

Syntegon Technology Services in Raleigh, NC seeks a Field Service Technician (Machine Vision Specialist) to design and optimize vision system recipes for inspecting pharmaceutical injectables. You will collaborate on AI integration and support machine installs, SAT/FAT, and preventive maintenance at customer sites, including international travel.

Your role includes training customers, developing robust vision recipes, and documenting service visits and reports.