Field Service Engineer - US

ZwickRoell; Northern (KY); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Health insurance

Dental insurance

Vision insurance

401(k) retirement

Job summary

ZwickRoell LP is seeking a field service engineer to install, service, and repair testing machines across multiple U.S. sites. You will calibrate equipment to ISO/IEC 17025 standards, train customers on software, and evaluate test results for reasonableness.

Travel up to 80% is required, with emphasis on accuracy and customer service. The role requires a technical degree and calibration experience, plus familiarity with destructive testing equipment and metrology.

Qualifications

• Bachelor’s degree or higher in a technical discipline or equivalent experience.
• Meet accreditation requirements as defined by A2LA and ISO/IEC 17025.
• Prior experience with universal destructive testing machines and extensometers is highly desirable.
• Technical metrology or prior calibration experience is highly desirable.

Responsibilities

• Install, service and repair ZwickRoell systems at customer sites.
• Calibrate equipment to relevant standards and procedures.
• Train customers on operation and software of ZwickRoell machines.
• Evaluate test results for reasonableness and prepare written calibration reports (ISO/IEC 17025).
• Troubleshoot electronic and electromechanical devices from schematics.

Skills

Technical discipline (degree) or equiv

A2LA/ISO17025 accreditation knowledge

Destructive testing machines knowledge

Metrology/calibration experience

Education

Bachelor’s degree or higher in technical discipline

Job description

About ZwickRoell LP

ZwickRoell stands as a leader in innovation within the material and component testing industry across North America. With a revered 170-year legacy from ZwickRoell SE, our North American branch has spearheaded transformative testing solutions for over two decades. We are dedicated to advancing the field of materials testing through significant investments and unwavering commitment.

Our primary goal is to support the testing efforts of our clients. To achieve this, we provide state-ofthe-art testing machines, cutting-edge measurement and control software, and comprehensive solutions that enhance testing efficiency. Serving a wide range of markets, we offer an extensive array of capabilities, grips, fixtures, and custom tooling, all meticulously designed to meet precise testing requirements.

Location: Multiple- Charlotte, NC; Houston, TX; Indianapolis, IN; Kennesaw, GA and Philadelphia, PA

Responsibilities:

• Installation, Service and Repair of ZwickRoell systems. Examples include but not limited to:
  • Dropweight towers
  • Simple Medical equipment i.e. Catheter systems, Auto Injectors
  • Torsion systems
  • Temperature Chambers
• Calibrate equipment to relevant standards and procedures
• Use and train most current test methods
• Evaluate the result of test for reasonableness
• Customer training of operation and software of ZwickRoell machines
• Modify specifications or design new test methods as required
• Prepare written reports of calibration results according to ISO/IEC 17025
• Support customer and other personnel with technical advice when required
• Troubleshoot electronic & electromechanical devices from schematic and mechanical drawings

Other Responsibilities:

• Maintain all ZwickRoell tools and parts in good operating condition
• Maintain vehicle to OEM standards with prior approval and all major repairs
• Cooperates with Service scheduler to achieve the most timely and cost-effective means ofperforming duties
• Maintain a satisfied customer base
• Timely submission of all reports weekly
• Participate in developing accreditation programs /training
• Support the quality program
• Position requires large amount of travel (up to 80%)

Your profile

Experience/Required Skills:

• Bachelor’s degree or higher in technical discipline, or equivalent experience.
• Meet requirements for accreditation as defined by A2LA and ISO/IEC 17025.
• Prior experience with universal destructive testing machines and extensometers highly desired
• Technical metrology or prior calibration experience highly desired.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfullyperform the essential functions of this job. Reasonable accommodations may be made to enable individuals withdisabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit (including travel time by airplaneor automobile). The employee frequently is required to use hands to finger, handle, or feel and reach with handsand arms. The employee must be able to lift at least 20 lbs to move fixtures into and out of machines. Theemployee is occasionally required to stand and walk. Specific vision abilities required by this job include closevision, color vision, and ability to adjust focus.

Benefits offered

• Paid time off
• Health insurance
• Dental insurance
• Vision insurance
• Healthcare reimbursement accounts such as HRAs and FSAs
• Dependent Care account
• 401(k) Retirement accounts
• LTD (Long-Term Disability)
• Voluntary Group Life Insurance
• Ancillary coverages such as Critical Illness and Off-Work Accident

Interested?

ZwickRoell offers a competitive base salary and full benefits package. To learn more about the company and thisexciting opportunity, please visit our website.

Take this opportunity to join a professional and successful team where you can make a significant impactimmediately. Enjoy a competitive compensation package with generous benefits that include health, dental, vision,life, LTD insurance and 401k (with match).

We look forward to hearing from you!ZwickRoell LP1009 Market Center Drive NWKennesaw, GA 30144USA

ZwickRoell, LP is an equal opportunity/affirmative action employer.

All qualified applicants will receive consideration for employment without regard to sex, (including pregnancy, gender identity and sexual orientation), race, color, religion, national origin, disability, genetic information, protected veteran status, age, or any other characteristic protected by law.