Field Service Engineer - TX

Cypress HCM; Austin (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

This position requires travel to customers’ manufacturing facilities up to 80% to install, start up, troubleshoot, repair, maintain, and optimize plastic-processing and injection-molding equipment. You will diagnose issues, read electrical and hydraulic schematics, and test components with a multimeter.

The ideal candidate has high school or equivalent plus 3–5 years of manufacturing or technical experience, is technically strong, comfortable working with machinery, and able to train customers’

Qualifications

• High school diploma or equivalent plus 3–5 years of manufacturing or technical experience.
• Strong technical skills with machinery and equipment.
• Willingness to travel up to 80% to customer sites.
• Ability to read electrical and hydraulic schematics.
• Experience with PLCs is a plus.

Responsibilities

• Diagnose why machines aren’t functioning.
• Test electrical components with a multimeter.
• Repair and maintain plastic-processing and injection-molding equipment.
• Install or commission new machinery at customer sites.
• Train operators and maintenance staff.
• Document repairs, time, costs, and issues.
• Travel to customer plants up to 80%.

Skills

Technical troubleshooting

Read schematics

PLC basics

Customer-facing service

Hands-on repair

Machinery familiarity

Education

High school diploma or equivalent

Tools

Multimeter

Job description

You would travel to customers' manufacturing facilities—about 80% of the time—to install, start up, troubleshoot, repair, maintain, and optimize plastic-processing equipment, injection molding equipment.

The Equipment Includes:

• Reaction-processing machinery
• Robots and automation systems
• Hydraulic, pneumatic, electrical, and mechanical systems

Day-to-day work

A Typical Job Could Involve:

• Going to a customer's plant
• Diagnosing why a machine isn't working correctly
• Reading electrical and hydraulic schematics
• Testing electrical components with a multimeter
• Working on motors, pumps, gearboxes, conveyors, hydraulics, pneumatics, etc.
• Using basic PLC knowledge to troubleshoot controls
• Installing or commissioning new machinery
• Training the customer's operators/maintenance staff
• Documenting what you repaired, how long it took, costs, and additional problems discovered
• Occasionally helping newer service employees learn the equipment

What they're really looking for

They aren't necessarily looking for someone with a traditional four-year engineering degree.

They're looking for someone who is technically strong and comfortable working with machinery.

The Ideal Candidate Would Have Experience With:

• Industrial/manufacturing equipment
• Mechanical troubleshooting
• Electrical troubleshooting
• Hydraulic systems
• Pneumatic systems
• Motors and controls
• Basic PLCs
• Hand and power tools
• Customer-facing technical service

They require high school/equivalent + 3–5 years of manufacturing or technical experience.

This is an 80% travel job.

The Ideal Candidate Would Have Experience With: