Field Service Engineer / Technician

EdwardsUK Edwards Limited; United States; Remote; USD 47,000 - 74,000; Full time

Benefits offered by this job

Pension scheme

Private medical insurance

Employee benefits program

Job summary

Atlas Copco is seeking a Field Service Engineer / Technician (Level I) for the UK, remote-friendly and full-time. You will install, service, and troubleshoot air compressors, dryers, gas generators and related equipment, while building strong customer relationships and ensuring safety and reliability.

You will document activities digitally, respond to urgent service needs, and participate in ongoing training to stay ahead in a fast-paced environment.

Qualifications

• Demonstrable experience in an industrial, mechanical, electrical, or field-based engineering environment.
• Relevant mechanical or electrical qualifications or equivalent hands-on experience are both valued.
• Confidence and proficiency in using basic IT systems, as well as the ability to learn new digital tools.
• A valid UK full driving licence with no more than three penalty points.

Responsibilities

• Serve as a key representative of Atlas Copco on-site, exemplifying professionalism and a customer-centric approach that builds lasting relationships.
• Carry out installations, service, and troubleshooting of essential equipment including air compressors, dryers, gas generators, and more.
• Diagnose technical faults effectively and provide expert repairs, ensuring work is performed with safety and efficiency.
• Utilize digital tools to document service activities, maintain detailed records, and analyze performance metrics.
• Engage in on-call services and respond to urgent service needs as part of our commitment to customer care.
• Participate in ongoing training and team meetings to hone your technical skills and stay abreast of industry developments.
• Foster a culture of collaboration, innovation, and safety within our wider service team, contributing to an environment where everyone thrives.
• A fully equipped company vehicle, along with a professional uniform, necessary tools, a laptop, and a mobile phone to support your fieldwork.
• All required PPE to ensure your safety on the job.
• Access to industry-leading training and development programs through our UK training facilities and technical support teams.
• Regular toolbox meetings to promote collaboration and a supportive Regional Service Manager dedicated to your success.
• Clear pathways for career progression, providing opportunities to advance and grow within our organization.
• A welcoming and inclusive company culture that values diversity and your unique contributions.
• A robust pension scheme, comprehensive private medical insurance, and additional perks offered through our employee benefits program.

Skills

Industrial engineering

Mechanical engineering

Electrical understanding

Customer service

Safety conscious

Job description

Field Service Engineer / Technician

Field Service Engineer / Technician, level I, Local-SFS1 Engineering South West UK UK - United Kingdom Remote Full-time, As a Field Service Engineer at Atlas Copco, your role is not just about technical expertise; it's about becoming a trusted partner to our clients. You will provide expert repair services for our advanced technology solutions, focusing on delivering exceptional customer satisfaction while adhering to the highest standards of safety and reliability. Your commitment to ensuring the optimal performance and longevity of our clients' technologies plays a crucial role in supporting their operational success and sustaining the technological advancement of industries that heavily depend on these systems. Your day-to-day In this dynamic position, you will:

• Serve as a key representative of Atlas Copco on-site, exemplifying professionalism and a customer-centric approach that builds lasting relationships.


• Carry out installations, service, and troubleshooting of essential equipment including air compressors, dryers, gas generators, and more.


• Diagnose technical faults effectively and provide expert repairs, ensuring work is performed with safety and efficiency.


• Utilize digital tools to document service activities, maintain detailed records, and analyze performance metrics.


• Engage in on-call services and respond to urgent service needs as part of our commitment to customer care.


• Participate in ongoing training and team meetings to hone your technical skills and stay abreast of industry developments.


• Act as a brand ambassador, identifying continuous improvement opportunities while creating added value for our clients.


• Foster a culture of collaboration, innovation, and safety within our wider service team, contributing to an environment where everyone thrives, A fully equipped company vehicle, along with a professional uniform, necessary tools, a laptop, and a mobile phone to support your fieldwork.


• All required personal protective equipment (PPE) to ensure your safety on the job.


• Access to industry-leading training and development programs through our exceptional UK training facilities and technical support teams.


• Regular team 'Toolbox' meetings to promote collaboration and a supportive Regional Service Manager dedicated to your success.


• Clear pathways for career progression, providing opportunities to advance and grow within our organization.


• A welcoming and inclusive company culture that values diversity and your unique contributions.


• A robust pension scheme, comprehensive private medical insurance, and additional perks offered through our employee benefits program to enhance your overall well-being.,

Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long-term development and support you as you explore new ways to improve how we keep our customers' equipment running. Innovation guides how we think and act - we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you.

To excel in this role, we encourage you to apply even if you don't meet every requirement listed below. We value diverse experiences and perspectives, and we look forward to seeing how you can contribute to our team.

Requirements

• Demonstrable experience in an industrial, mechanical, electrical, or field-based engineering environment.


• Relevant mechanical or electrical qualifications or equivalent hands-on experience are both valued.


• Confidence and proficiency in using basic IT systems, as well as the ability to learn new digital tools.


• A valid UK full driving licence with no more than three penalty points.


• A proactive, adaptable individual who is safety-focused and thrives in a fast-paced, varied environment.


• Excellent communication skills and a passion for building customer relationships while solving real-world challenges.

About the Company

Atlas Copco delivers innovative products and solutions that help businesses grow and drive progress. Our portfolio spans compressed air and gas systems and treatment, vacuum solutions, industrial power tools, assembly systems, and power and flow solutions. We bring a commitment to long-term success built on expertise, reliable service, and uptime.

When you level up to the Atlas Copco experience you enter a partnership based on quality, sustainability, and ease of collaboration. The technology we bring, and the decades of experience support the future-proofing of your business. Atlas Copco is a brand within Atlas Copco Group.

Uniting curious minds. Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.

Uniting curious minds. Behind every innovative solution, there are people working together to transform the future. With careers sparked by initiative and lifelong learning, we are uniting curious minds, and you could be one of them.