Field Service Engineer Switzerland (m/f/d)

Rigaku Holdings Corporation; Lavamünd; Remote; Full time

Benefits offered by this job

Competitive salary

Company car / car allowance

Discretionary bonus (10% of base salary)

Laptop

Cell phone

Job summary

A leading analytical instrumentation company is seeking a Field Service Engineer to join their team. The role involves traveling extensively across Europe for installation and maintenance of sophisticated analytical equipment. Candidates should have at least 3 years of relevant experience, along with strong communication skills in German, French, and English. This position offers a competitive salary, a company car, and a discretionary bonus.

Qualifications

• Minimum of 3 years' experience in the use and maintenance of X-ray analysis equipment.
• Ability to work in a clean room environment.
• Full clean driving licence.

Responsibilities

• Install, service, and maintain Rigaku equipment at customer locations.
• Troubleshoot and repair electronic and mechanical problems.
• Conduct customer training on system usage.

Skills

X-ray analysis equipment maintenance

Communication skills in German

Communication skills in French

Communication skills in English

Problem-solving skills

Job description

About Rigaku

Since its inception in 1951 in Tokyo, Japan, Rigaku has been at the forefront of analytical and industrial instrumentation technology. Today, with over 2,000 employees in more than 60 countries and with hundreds of major innovations to its credit, the Rigaku group of companies is a world leader in the fields of general X‑ray diffraction, thin film analysis, X‑ray fluorescence spectrometry, small‑angle X‑ray scattering, protein and small molecule X‑ray crystallography, Raman spectroscopy, X‑ray optics, semiconductor metrology, X‑ray sources, computed tomography, non‑destructive testing, and thermal analysis.

We are looking for a Field Service Engineer (m/f/d) to strengthen our EMEA service team.
Location: Switzerland (<1 hour from an international airport)

Your qualifications

• Minimum of 3 years' experience in the use and maintenance of X‑ray analysis and inspection equipment.
• Ability to work in a clean room environment.
• Experience in the maintenance and repair of electronic and mechanical systems.
• Excellent written and verbal communication skills in German, French, and English.
• Willingness to travel extensively and be away from home overnight (70%+).
• No restrictions on travel within EMEA / CIS (Japan and USA for training).
• Full clean driving licence.

Your Role

The position will involve the installation, maintenance and repair of Rigaku analytical equipment, cooling systems, computer systems and other related devices at customer locations.

Primary duties and responsibilities:

• Travel to customer locations within Europe and occasionally beyond to install, service, and maintain Rigaku equipment and associated devices.
• Troubleshoot and repair electronic and mechanical problems with customer equipment.
• Install, upgrade, and maintain system software.
• Troubleshoot issues both on‑site and via remote communications.
• Provide customers with telephone assistance and remote online support.
• Conduct customer training on the alignment and use of their systems.
• Complete and submit service reports for all service work performed.
• Maintain and update customer profiles as changes occur to equipment.
• Diagnose and resolve mechanical, electrical and software‑related problems involved in product operation.
• Use schematics, wiring diagrams and verbal and written instructions to install and assemble products.

What we offer

• Competitive salary depending on experience.
• Company car / car allowance.
• Discretionary bonus (10% of base salary).
• Laptop, cell phone.

Does this sound interesting? Then please send your application to this link: RESE JOBS