Analytical X-ray Systems Specialist, Semi

Rigaku Americas Corp.; Wilmington (MA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

STD/LTD

Life insurance

401(k)

Job summary

Rigaku Americas Corp. is seeking a field service technician based in the Albany, NY area to service analytical X-ray equipment across the United States. The role involves troubleshooting, installation, and customer training, with potential international travel to learn new techniques.

Required qualifications include an associate degree in electronics engineering, a valid driver's license, and a valid passport. Security clearance may be required; prior service experience is highly valued.

Qualifications

• Associate degree in Electronics Engineering or equivalent training.
• Valid Driver's License.
• Valid Passport.
• Previous service experience would be highly desired.
• Ability to obtain security clearance to customers and governmental facilities required.
• Previous Thin Film and Metrology experience would be an asset.
• Must be able to meet minimum qualifications to apply.

Responsibilities

• Service and maintain analytical X-ray equipment across the United States.
• Troubleshoot and repair electronic and mechanical problems of X-ray equipment.
• Install and modify system software for equipment applications.
• Provide customer phone assistance for troubleshooting and diagnostics.
• Perform customer training on alignment and use of analytical systems.
• Complete installations of X-ray components and perform related maintenance and repairs.
• Submit weekly service reports and expense reports to the service manager.
• Work in a clean room environment and may travel internationally to learn new techniques.

Skills

Driver's License

Passport

Service experience

Education

Associate degree in Electronics Engineering

Job description

Join Rigaku in shaping a better world through new perspectives!

Responsibilities

• Based in Albany, New York area but may travel to customer locations throughout the United States to service and maintain customer Analytical X-ray Equipment and associated devices.
• Troubleshoot and repair Electronic and Mechanical problems of Analytical X-ray Equipment.
• Install and modify system software as needed for equipment applications
• Customer phone assistance for preliminary troubleshooting and diagnostics
• Perform Customer training on the alignment and use of their Analytical Systems
• Complete installations of X-ray Generators, Optics, Detections Devices and troubleshooting, maintenance and repair of same.
• Complete and submit a weekly report to the service manager regarding customer problems.
• Complete and submit Service Reports using Rigaku service database on all service work performed
• Maintain and update Customer Profiles as changes occur to customer equipment
• Complete and submit weekly expense reports to the service manager
• Ability to work in a clean room environment.
• International travel to Rigaku's factories in Japan and other locations may be required to learn new techniques and service methods associated with Rigaku systems.

Qualifications

• Associate degree in Electronics Engineering (or equivalent training minimum)
• Valid Driver's License
• Valid Passport
• Previous Service Experience would be highly desired.
• Ability to obtain security clearance to customers and governmental facilities required.
• Previous Thin Film and Metrology experience would be an asset.
• Must be able to meet minimum qualifications to apply.

Rigaku offers a rewarding work environment and excellent benefits. All applicants are kept in strict confidence.

Benefits

• Benefits package including Health, Dental, Vision, STD, LTD, Life insurance, section 125 flexible spending accounts, 401(k) plan and more.

Rigaku is an EEO/AA employer.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

Applicants must be able to prove they can legally work in the US

Rigaku is an Equal Opportunity Employer M/F/D/V.