Field Service Engineer - Supersizers

Chroma ATE; Chandler (AZ); On-site; USD 70,000 - 85,000; Full time

Benefits offered by this job

401(k)

401(k) employer matching

Disability insurance

Employee assistance program

Flexible spending account

Health insurance

Life insurance

Paid time off

Parental leave

Vision insurance

Job summary

A leading technology solutions provider in Chandler, Arizona, is seeking a Field Service Engineer to work with advanced semiconductor measurement equipment. This role requires collaboration with clients to ensure optimal tool performance, along with responsibilities like installation, troubleshooting, and data analysis. Ideal candidates should have a Bachelor’s degree in science or engineering and 1-3 years of relevant experience, with strong communication and troubleshooting skills. The compensation ranges from $70,000 to $85,000 annually, along with a comprehensive benefits package.

Qualifications

• 1-3 years of experience in the semiconductor field.
• Experience in installation, maintenance, repair, or troubleshooting.
• Excellent reporting and presentation skills.

Responsibilities

• Confirm Facility requirement prior to equipment installation.
• Complete installation or relocations of measurement tools and conduct maintenance.
• Identify and resolve issues to minimize downtime.
• Maintain accurate records and reports.
• Ensure appropriate spare parts levels and perform inventory counts.
• Conduct data collection, analysis, and calibration.

Skills

Microsoft Office

Strong communication skills

Data analysis

Troubleshooting semiconductor measurement equipment

Presentation skills

Fluency in English

Fluency in Mandarin

Education

Bachelor’s degree in science or engineering

Job description

Founded in 1984, Chroma ATE, Inc., has become a world leading supplier of Test, Measurement, Inspection and Automation Manufacturing Solutions is expanding our North America client base therefore is searching for a Field Service Engineer. We are expanding our team in North America and seeking a talented Field Service Engineer to join us in delivering cutting-edge solutions for semiconductor manufacturing. You will be working with the most prevalent companies in the world and support their growth development in FAB production and application.

Job Description

We are looking for an experienced Field Service Engineer to work with advanced semiconductor measurement equipment. This role goes beyond installation and troubleshooting; you will ensure optimal performance of our measurement tools and serve as the first point of contact for our clients. You will collaborate closely with various teams to understand customer needs and deliver tailored solutions.

• 401(k)
• 401(k) employer matching
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Key Responsibilities

• Client Communication : Confirm Facility requirement prior to equipment Installation.
• Installation & Maintenance: Complete installation or relocations of SuperSizer series measuring tools and conduct regular preventative maintenance.
• Troubleshooting : Identify and Resolve issues in Supersizer products at the component level to minimize downtime and prevent system interruptions.
• Record Keeping: Maintain accurate records and reports to facilitate seamless coordination between Chroma and Customers
• Inventory Management: Ensure Appropriate spare parts levels and perform periodic inventory counts.
• Data Analysis : Conduct data collection, analysis, and calibration on Supersize series products.

Qualifications & Skills

• Bachelor’s degree in science or engineering with 1-3 years of experience in the semiconductor field.
• Proficient in Microsoft Office and strong communication skills.
• Experience in installation, maintenance, repair, or troubleshooting of semiconductor measurement equipment
• Excellent reporting and presentation skills.
• Fluency in English; Mandarin is a plus.

Benefits

• 401(k)
• 401(k) employer matching
• Disability insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

The pay range for this role is:

70,000 - 85,000 USD per year (All Locations)