Field Service Engineer - South Florida

eolapower; St. Augustine South (FL); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

PTO

401(k) with matching

Gas card & vehicle allowance

Health, dental, vision insurance

Job summary

EOLA Power seeks a highly skilled UPS Field Engineer to perform start-up, testing, commissioning and field service for power electronics at customer sites. The role is home-based with regional travel in South Florida, including nights and on-call coverage as needed.

You will conduct on-site testing, preventive maintenance, and emergency support, using brands like Emerson/Liebert/Vertiv, APC/MGE/Schneider, Eaton/Powerware/PDI. Training and growth opportunities are provided.

Qualifications

• Minimum 3–5 years' experience; 10+ years preferred.
• Skilled in troubleshooting UPS, batteries, PDUs, STSs, etc.
• Proficient with hand tools and test equipment for maintenance/repairs.
• Must have a clean driving record and be able to lift up to 100 lbs.
• Willingness to work nights, weekends, and be on-call when needed.
• Experience with third-party UPS service providers is a plus.
• OEM brands training or experience with Emerson/Liebert/Vertiv, APC/MGE/Schneider, Eaton/Powerware/PDI required.

Responsibilities

• Lead commissioning-focused design reviews and oversee on-site testing.
• Perform preventive maintenance, emergency response, start-up, and field modifications.
• Coordinate with technical support to resolve issues.
• Develop Methods of Procedures (MOPs).
• Complete Field Service Reports and provide proactive client recommendations.
• Trains at headquarters on testing equipment and rebuilding systems.

Skills

Customer service

Communication

Troubleshooting

Hands-on work

Independent work

Education

Technical degree

Tools

UPS equipment

Test equipment

PDUs

OEM training

Job description

Position Overview

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites. Candidate will be based from home.

Key Responsibilities

• Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
• Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
• Coordinates with technical support to resolve maintenance or operational issues.
• Assists in developing Methods of Procedures (MOPs).
• Reports to a supervisor for any unusual issues or developments.
• Trains periodically at company headquarters on testing equipment and rebuilding systems.
• Completes Field Service Reports promptly and provides proactive recommendations to clients.

Qualifications

• Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
• Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
• Proficient with hand tools and test equipment for maintenance and repairs.
• Strong verbal, written communication, and customer service skills.
• Ability to work independently with resourcefulness and initiative.
• Knowledge of equipment manufacturers' specifications.
• Physically capable of bending and lifting up to 100 lbs as required.
• Willingness to work nights, weekends, and be on-call when needed.
• Basic knowledge of computer hardware and software.
• Prior experience with third-party UPS service providers is a plus.
• OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
• A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
• Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
• Must have a clean driving record.
• Primarily regional travel within the South Florida area; occasional national travel may be required (not including emergencies).

Why Join EOLA Power?

Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work both years. In our most recent Great Place To Work employee survey, 100% of respondents said EOLA Power is a great place to work, compared with 57% at a typical U.S. company.

EOLA Power provides company-paid OSHA 30, NFPA 70E, and CPR certifications, along with access to one of the industry's largest UPS parts inventories, including obsolete and discontinued components.

Location Preference

Candidate is preferred to live in South Florida

Benefits

• Competitive salary with full benefits package
• Paid Time Off (PTO)
• 401(k) with company matching
• Gas card and vehicle allowance
• Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)
• Growth Opportunities
• Training & Development

This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.