Field Service Engineer - South Florida

EOLA | A Critical Power Company; Miami (FL); Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Competitive salary with full benefits

Paid Time Off (PTO)

401(k) with company matching

Gas card and vehicle allowance

Health, dental, and vision insurance (

Growth Opportunities

Training & Development

Job summary

EOLA Power is seeking a seasoned UPS Field Engineer to perform start-up, testing, commissioning, maintenance and on-site support for critical power systems at customer sites across South Florida.

The role requires 3–5 years (ideally 10+) with UPS, batteries, PDUs and related equipment, plus the ability to travel regionally and work nights or on-call. You will base from home and participate in company training and safety programs.

Qualifications

• 3–5 years of experience; 10+ years preferred.
• Troubleshooting UPS, batteries, PDUs, STSs.
• Proficient with hand tools and test equipment for maintenance and repairs.
• Strong verbal, written communication and customer service skills.
• Ability to work independently with resourcefulness and initiative.
• Knowledge of equipment manufacturers’ specifications.
• Must have a clean driving record.
• Willingness to travel regionally within South Florida; occasional national travel.
• OEM factory training or experience with brands Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
• A technical degree is a plus.
• Military veterans with Electrical/Mechanical experience valued.

Responsibilities

• Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
• Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
• Coordinates with technical support to resolve maintenance or operational issues.
• Assists in developing Methods of Procedures (MOPs).
• Reports to a supervisor for any unusual issues or developments.
• Trains periodically at company headquarters on testing equipment and rebuilding systems.
• Completes Field Service Reports promptly and provides proactive recommendations to clients.

Skills

Troubleshooting UPS systems

Customer service skills

Independent work

Verbal & written communication

Driving/Vehicle readiness

Education

Technical degree (e.g., DeVry, Lincoln Tech)

Tools

Hand tools

Test equipment

Job description

Position Overview

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.

Key Responsibilities

• Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.


• Performs preventive maintenance, emergency response, equipment start-up, and field modifications.


• Coordinates with technical support to resolve maintenance or operational issues.


• Assists in developing Methods of Procedures (MOPs).


• Reports to a supervisor for any unusual issues or developments.


• Trains periodically at company headquarters on testing equipment and rebuilding systems.


• Completes Field Service Reports promptly and provides proactive recommendations to clients.


• Candidate will be based from home.

Qualifications

• Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.


• Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.


• Proficient with hand tools and test equipment for maintenance and repairs.


• Strong verbal, written communication, and customer service skills.


• Ability to work independently with resourcefulness and initiative.


• Knowledge of equipment manufacturers’ specifications.


• Physically capable of bending and lifting up to 100 lbs as required.


• Willingness to work nights, weekends, and be on-call when needed.


• Basic knowledge of computer hardware and software.


• Prior experience with third-party UPS service providers is a plus.


• OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.


• A technical degree (e.g., DeVry, Lincoln Tech) is a plus.


• Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).


• Must have a clean driving record.


• Primarily regional travel within the South Florida area; occasional national travel may be required (not including emergencies).

Why Join EOLA Power?

Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work® both years. In our most recent Great Place To Work® employee survey, 100% of respondents said EOLA Power is a great place to work, compared with 57% at a typical U.S. company.

EOLA Power provides company-paid OSHA 30, NFPA 70E, and CPR certifications, along with access to one of the industry's largest UPS parts inventories, including obsolete and discontinued components.

Location Preference:

Candidate is preferred to live in South Florida

Benefits

• Competitive salary with full benefits package


• Paid Time Off (PTO)


• 401(k) with company matching


• Gas card and vehicle allowance


• Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)


• Growth Opportunities


• Training & Development

This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.