Field Service Engineer - Florida Panhandle

EOLA | A Critical Power Company; Tallahassee (FL); Remote; USD 85,000 - 110,000; Full time

Benefits offered by this job

Competitive salary with full benefits

PTO

401(k) with company matching

Gas card and vehicle allowance

Health, dental, and vision insurance

Growth opportunities

Training & Development

Job summary

EOLA Power is seeking a skilled UPS Field Engineer to lead start-up, testing, and operation of critical power systems at customer sites. The role covers commissioning, maintenance, and expert on-site support with frequent travel from a home base.

The candidate will perform design reviews, on-site testing, and preventative maintenance, while coordinating with support teams and training at headquarters. A technical degree is a plus, with strong customer service and independent work abilities.

Qualifications

• 3–5 years of experience; 10+ years preferred.
• Troubleshoot UPS, batteries, PDUs, STSs, and related equipment.
• Proficient with hand tools and test equipment for maintenance and repairs.

Responsibilities

• Conduct commissioning-focused design reviews and test procedures.
• Perform preventive maintenance and emergency response for field equipment.
• Coordinate with technical support to resolve issues.
• Develop and follow Methods of Procedures (MOPs).
• Complete Field Service Reports and provide recommendations.

Skills

UPS troubleshooting

Field service

Customer service

Independent work

Education

Technical degree

Tools

Hand tools

Test equipment

Job description

Position Overview

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.

Position Overview

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.

Key Responsibilities

• Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
• Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
• Coordinates with technical support to resolve maintenance or operational issues.
• Assists in developing Methods of Procedures (MOPs).
• Reports to a supervisor for any unusual issues or developments.
• Trains periodically at company headquarters on testing equipment and rebuilding systems.
• Completes Field Service Reports promptly and provides proactive recommendations to clients.
• Candidate will be based from home.

Qualifications

• Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
• Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
• Proficient with hand tools and test equipment for maintenance and repairs.
• Strong verbal, written communication, and customer service skills.
• Ability to work independently with resourcefulness and initiative.
• Knowledge of equipment manufacturers’ specifications.
• Physically capable of bending and lifting up to 100 lbs as required.
• Willingness to work nights, weekends, and be on-call when needed.
• Basic knowledge of computer hardware and software.
• Prior experience with third-party UPS service providers is a plus.
• OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
• A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
• Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
• Must have a clean driving record.
• Primarily regional travel within the Panhandle area; occasional national travel may be required (not including emergencies).

Why Join EOLA Power?

Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work® both years.

In our most recent Great Place To Work® employee survey, 100% of respondents said EOLA Power is a great place to work, compared with 57% at a typical U.S. company.

EOLA Power provides company-paid OSHA 30, NFPA 70E, and CPR certifications, along with access to one of the industry's largest UPS parts inventories, including obsolete and discontinued components.

Location Preference

Candidate is preferred to live in Tallahassee, FL or Pensacola, FL

Benefits

• Competitive salary with full benefits package
• Paid Time Off (PTO)
• 401(k) with company matching
• Gas card and vehicle allowance
• Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)
• Growth Opportunities
• Training & Development

This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities. If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.