Field Service Engineer - Florida Panhandle

EOLA Power; Tallahassee (FL); Remote; USD 70,000 - 110,000; Full time

Benefits offered by this job

401(k) with company matching

Gas card and vehicle allowance

Health, dental, and vision insurance

Life Insurance + Disability

OSHA 30 / NFPA 70E / CPR training

Job summary

EOLA Power is seeking a skilled UPS Field Engineer to commission, test, maintain, and provide emergency support for power electronics at customer sites.

You will perform on-site testing, preventive maintenance, and field modifications while coordinating with tech support. Travel within the Panhandle region and occasional national trips are expected.

Qualifications

• Minimum of 3–5 years field experience; 10+ preferred.
• Experience troubleshooting UPS, batteries, PDUs, STSs.
• Proficient with hand tools and test equipment.
• Strong communication and customer service skills.
• Ability to work independently and take initiative.
• Knowledge of manufacturers' specifications.
• Must have a clean driving record.
• Willingness for nights, weekends, and on-call.
• Basic computer hardware/software knowledge.
• Prior experience with third-party UPS service providers is a plus.
• OEM training or experience with Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware.

Responsibilities

• Conduct commissioning-focused design reviews and oversee on-site testing.
• Perform preventive maintenance, emergency response, and field start-up.
• Coordinate with technical support to resolve issues.
• Develop Methods of Procedures (MOPs).
• Report to supervisor for unusual issues.
• Train at company HQ on testing equipment and rebuilding systems.
• Complete Field Service Reports with proactive client recommendations.
• Base location prioritized from home with regional travel.

Skills

UPS troubleshooting

PDUs & STSs

Hand tools

Test equipment

Customer service

Independent worker

Manufacturer specs

Driving record clean

On-call

Computer basics

Education

Technical degree

Tools

Test equipment

Multimeter

Brand training

Job description

Florida, USA

Position Overview:

A highly skilled UPS Field Engineer is needed to apply an in-depth knowledge of UPS start-up, testing, and operations. This role involves commissioning, maintenance, and emergency support for power electronics at customer sites.

Key Responsibilities:

• Conducts commissioning-focused design reviews, prepares test procedures and reports, and oversees on-site testing.
• Performs preventive maintenance, emergency response, equipment start-up, and field modifications.
• Coordinates with technical support to resolve maintenance or operational issues.
• Assists in developing Methods of Procedures (MOPs).
• Reports to a supervisor for any unusual issues or developments.
• Trains periodically at company headquarters on testing equipment and rebuilding systems.
• Completes Field Service Reports promptly and provides proactive recommendations to clients.
• Candidate will be based from home.

Qualifications:

• Minimum of 3-5 years' experience. Preferred 10+ years of relevant experience.
• Skilled in troubleshooting equipment such as UPS, batteries, PDUs, STSs, etc.
• Proficient with hand tools and test equipment for maintenance and repairs.
• Strong verbal, written communication, and customer service skills.
• Ability to work independently with resourcefulness and initiative.
• Knowledge of equipment manufacturers’ specifications.
• Physically capable of bending and lifting up to 100 lbs as required.
• Willingness to work nights, weekends, and be on-call when needed.
• Basic knowledge of computer hardware and software.
• Prior experience with third-party UPS service providers is a plus.
• OEM factory training or experience with brands such as Emerson/Liebert/Vertiv, APC/MGE/Schneider, or Eaton/Powerware/PDI is required.
• A technical degree (e.g., DeVry, Lincoln Tech) is a plus.
• Military veterans with experience in Electrical/Mechanical systems are highly valued (Navy EMN, ETN, MMNs, Army Power Generation, Air Force Power Production, Coast Guard, etc.).
• Must have a clean driving record.
• Primarily regional travel within the Panhandle area; occasional national travel may be required (not including emergencies).

Why Join EOLA Power?

Named to the Inc. 5000 in 2025 and 2026 and certified as a Great Place To Work both years. In our most recent Great Place To Work employee survey, 100% of respondents said EOLA Power is a great place to work, compared with 57% at a typical U.S. company.

EOLA Power provides company-paid OSHA 30, NFPA 70E, and CPR certifications, along with access to one of the industry's largest UPS parts inventories, including obsolete and discontinued components.

Location Preference:

• Candidate is preferred to live in Tallahassee, FL or Pensacola, FL
• Competitive salary with full benefits package
• 401(k) with company matching
• Gas card and vehicle allowance
• Comprehensive health, dental, and vision insurance (Life Insurance, Short-Term & Long-Term Disability)

This role offers stability, growth opportunities, and a supportive benefits package tailored to support our UPS Field Service Engineers in maintaining reliability and uptime for mission-critical facilities.

If you are passionate about critical power solutions and dedicated to maintaining reliability for mission-critical facilities, we encourage you to apply.