Field Service Engineer | Semiconductor Industry

PrideNow; Phoenix (AZ); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Healthcare coverage

401(k) retirement plan

Life & disability insurance

Employee discounts

Job summary

Pride Global is seeking a Field Service Engineer to join a world-class organization at the forefront of semiconductor manufacturing technology. You will install, maintain, troubleshoot, and repair electro‑mechanical systems at customer sites while delivering exceptional technical support and customer service.

This permanent, full-time role offers extensive training and career growth within a global high‑tech company, with compensation reflecting experience and qualifications.

Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronics, or related technical discipline.
• Experience with installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Ability to interpret electrical and mechanical schematics.
• Strong analytical and troubleshooting skills.
• Ability to work in a cleanroom environment with required PPE.
• Willingness to travel, including international travel.
• Flexibility to work varying shifts, overtime, and on-call schedules.
• Proficiency with Microsoft Office.
• Excellent communication and customer service skills.

Responsibilities

• Install, commission, relocate, and service semiconductor manufacturing equipment.
• Troubleshoot complex electrical, mechanical, and electronic systems.
• Perform preventive maintenance and repairs to maximize uptime.
• Analyze equipment performance and identify root causes of issues.
• Read and interpret electrical schematics, mechanical drawings, and manuals.
• Document service activities and communicate technically.
• Support equipment upgrades and customer improvement initiatives.
• Provide professional customer support while maintaining high standards.
• Participate in technical training and certification programs.
• Mentor less experienced engineers when appropriate.

Skills

Electrical schematics interpretation

Troubleshooting

Analytical thinking

Customer service

Microsoft Office

Communication skills

Education

Bachelor's degree in Electrical/Mechanical/Electronics

Job description

We are seeking Field Service Engineers to join a world-class organization at the forefront of semiconductor manufacturing technology. Our client is a global innovator that designs and supports advanced wafer fabrication equipment used by the world's leading semiconductor manufacturers.

As a Field Service Engineer, you will install, maintain, troubleshoot, and repair sophisticated electro-mechanical systems at customer sites while delivering exceptional technical support and customer service.

Responsibilities

• Install, commission, relocate, and service semiconductor manufacturing equipment.
• Troubleshoot complex electrical, mechanical, and electronic systems.
• Perform preventive maintenance and repairs to maximize equipment uptime.
• Analyze equipment performance and identify root causes of system issues.
• Read and interpret electrical schematics, mechanical drawings, and technical manuals.
• Document service activities and communicate technical information clearly.
• Support equipment upgrades, modifications, and customer improvement initiatives.
• Provide professional customer support while maintaining high service standards.
• Participate in technical training and certification programs.
• Mentor less experienced engineers when appropriate.

Minimum Qualifications

• Bachelor's degree in Electrical Engineering, Mechanical Engineering, Electronics, or a related technical discipline.
• Experience with installation, maintenance, repair, or troubleshooting of semiconductor capital equipment.
• Ability to interpret electrical and mechanical schematics.
• Strong analytical and troubleshooting skills.
• Ability to work in a cleanroom environment while wearing required protective equipment.
• Willingness to travel as required, including occasional domestic and international travel.
• Flexibility to work varying shifts, overtime, and on-call schedules.
• Proficiency with Microsoft Office.
• Excellent communication and customer service skills.

Compensation

• Senior Field Service Engineer III: $100,000–$110,000 annually
• A few additional openings are available for Field Service Engineer Level I and Field Service Engineer Level II, with compensation based on experience and qualifications.

Why Join?

• Permanent, full-time opportunity
• Work with industry-leading semiconductor technology
• Extensive technical training and professional development
• Career growth within a global high-tech organization
• Competitive compensation and benefits

Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.