Field Service Engineer – Semiconductor Equipment, Austin

FM Industries; Austin (TX); Sur place; USD 77 000 - 95 000; Plein temps

Avantages offerts par ce poste

Competitive Salary

PTO Program

Nine paid holidays

Medical, Dental, Vision and Life Ins.

Disability Coverage at no cost

Tuition Assistance

Pet Insurance

Flexible Spending Plans

Health Spending Plans

Online learning center

Résumé du poste

FM Industries in Austin, TX seeks a skilled Field Service Engineer to provide on-site maintenance, installation, and service for semiconductor equipment. You will inspect assemblies, troubleshoot issues, and work closely with customers to ensure uptime and satisfaction.

Requires 5–7 years' experience with plasma etching/deposition systems; a mechanical or electrical engineering degree; strong communication and ability to work independently; travel to customer sites as needed.

Qualifications

• Requires 5-7 years experience in maintenance and troubleshooting of semiconductor process equipment.
• Experience with plasma etching and plasma deposition systems preferred.
• Requires Degree in Engineering (Mechanical, Electrical). Associate level or higher or equivalent work experience.
• Requires 5-7 years client facing experience with strong problem solving and have experience working independently as needed
• Extensive cleaner and assembly experience for Applied Materials
• Strong writing and communication skills

Responsabilités

• Provide timely, professional, and courteous field service and technical product support to key customers.
• Provide support with component research and troubleshooting, repair, installation, preventative maintenance, and coordinating the ordering and installation of spare parts.
• Perform equipment installation based on manufacturing specification.
• Provide technical support for manufacturing and engineering by discussing details of component/sub-system specifications with customers during onsite visits or by telephone/video conferences.
• Assist in writing, reviewing, and updating installation, operation, and maintenance manuals for systems in the customer install base.

Connaissances

Field service

Customer communication

Problem solving

Independent work

Team player

Technical writing

Formation

Engineering degree (Mechanical or Electrical)

Associate degree or higher

Description du poste

FM Industries in Austin, TX seeks a skilled Field Service Engineer to provide on-site maintenance, installation, and service for semiconductor equipment. You will inspect assemblies, troubleshoot issues, and work closely with customers to ensure uptime and satisfaction.

Requires 5–7 years' experience with plasma etching/deposition systems; a mechanical or electrical engineering degree; strong communication and ability to work independently; travel to customer sites as needed.