Field Service Engineer — SATCOM & Navy Systems Lead

Serco; Jacksonville (FL); On-site; USD 90,000 - 120,000; Full time

Job summary

Serco is seeking a Field Service Engineer in Jacksonville, FL to support Navy SATCOM operations, maintenance, and repair. The role emphasizes on-the-job training, system installation, and troubleshooting across SHF communications and related equipment.

Applicants should have an active Secret clearance, the ability to obtain a CAC, and 8 years of relevant experience with a Bachelor's degree or 10 years with a HS diploma, plus strong communication and travel readiness.

Qualifications

• Active Secret security clearance required.
• Ability to obtain CAC (Common Access Card).
• 8 years of experience with Bachelor’s degree or 10 years with HS diploma.
• Excellent verbal and written communication skills.
• Willingness to travel up to 25%.

Responsibilities

• Serve as Subject Matter Expert for SATCOM systems and related equipment.
• Provide on-the-job training on SATCOM operations, maintenance and repair.
• Support system installations, integrations and upgrades.
• Install, troubleshoot, and repair products and equipment.
• Develop testing protocols and provide training to engineers and technicians.
• Lead and direct tasks and staff for major initiatives.

Skills

SATCOM

Troubleshooting

Leadership

OJT Instruction

Education

Bachelor's Degree

High School Diploma/GED

Job description

Serco is seeking a Field Service Engineer in Jacksonville, FL to support Navy SATCOM operations, maintenance, and repair. The role emphasizes on-the-job training, system installation, and troubleshooting across SHF communications and related equipment.

Applicants should have an active Secret clearance, the ability to obtain a CAC, and 8 years of relevant experience with a Bachelor's degree or 10 years with a HS diploma, plus strong communication and travel readiness.