Field Service Engineer - Rochester, NY

Radiometer; United States; Remote; USD 43,000 - 50,000; Full time

Benefits offered by this job

Remote work arrangement

Travel opportunities

Competitive benefits

401(k)

Job summary

Beckman Coulter Life Sciences in the Great Lakes Region is seeking a Field Service Engineer to service Beckman Coulter products at customer facilities, building strong customer relationships and supporting commercial initiatives.

The role requires an Associate’s degree in engineering or life sciences and 1+ year troubleshooting experience, with 25%–60% overnight travel. A remote work arrangement is available and the focus is achieving first-time fixes for customers.

Qualifications

• Associate’s degree in mechanical, electrical, biomedical engineering, life science, or equivalent military experience.

Responsibilities

• Service Beckman Coulter products at the customer facility.
• Cultivate customer relationships and support commercial initiatives.
• Drive a sense of urgency to ensure customer needs are addressed promptly with a first-time fix.

Skills

Problem solving

Travel readiness

Customer relations

Education

Associate’s degree in mechanical, electrical, biomedical engineering, life science, or equivalent

Job description

About the Company

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Life Sciences, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact. You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life. At Beckman Coulter Life Sciences, we know time is the most critical facet in the laboratory today: time to get life‑saving therapies to patients faster; reclaiming time by automating tedious manual workflows; and saving time spent addressing erroneous or complex results. We are partners in time and accelerate answers to critical questions through the power of automation. We develop innovations for scientists by scientists, with many of our 3,300+ global colleagues coming from the laboratory. It’s all part of our time-tested approach to bringing meaningful innovations at the speed of life since 1935. And we’re just beginning. Working together, let’s put our time and talents together to advance human health for tomorrow. Learn about the Danaher Business System which makes everything possible.

Role Overview

The Field Service Engineer is responsible for customer satisfaction in all aspects of the job including increased throughput, decreased downtime, regular Preventive Maintenance, and regular upgrades. This person will be a clear advocate for the customer (internally and externally) and a steward for the company. This position reports to the District Manager and is part of the Beckman Coulter Life Sciences Service Team – Great Lakes Region. The position will be remotely/centrally located in Rochester, NY, requiring regional travel serving: North Central NY, Western PA, OH, IN, Northern KY. Additionally, you may be called upon to support the efforts of other regions as needed. In this role, you will have the opportunity to: Service Beckman Coulter products at the customer facility. Cultivate customer relationships and support commercial initiatives. Drive a sense of urgency to ensure the customer needs are addressed promptly with an emphasis on a “first time fix” through the problem-solving process.

Essential Requirements

• Associate’s degree in mechanical, electrical, biomedical engineering, life science, or equivalent military experience.
• 1+ year of experience problem solving, diagnosing, or troubleshooting challenges with instrumentation using a variety of methods.
• Travel, Motor Vehicle Record & Physical/Environment Requirements:
• Must have a valid driver’s license with an acceptable driving record
• Ability to commute onsite to customer facilities within assigned territory
• Overnight travel 25% - 60%
• Ability to occasionally lift, lower, and move up to 50 lbs. (tools, replacement parts, consumables, etc.)
• It would be a plus if you also possess previous experience in:
• Prior laboratory or field service experience
• Experience working in a regulated laboratory environment

Benefits

• Beckman Coulter Life Sciences, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.
• Whether it’s a health care program or paid time off, our programs contribute to life beyond the job.
• We believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement.
• This position is eligible for a remote work arrangement in which you can work remotely from your home.
• Additional information about this remote work arrangement will be provided by your interview team.
• We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Compensation

The hourly range is $31.00 - $36.00. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow.

The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact.

Please read our Applicant Data Privacy Notice carefully here.

For candidates who are based outside of New York City or who are applying for roles outside of New York City, for more information about conditions of any job offer.