Associate Field Service Engineer - Minneapolis/St. Paul, MN

Radiometer; United States; Remote; USD 62,000 - 72,000; Full time

Benefits offered by this job

Bonus potential

Medical insurance

Dental insurance

Vision insurance

401(k)

Job summary

Beckman Coulter Diagnostics, a Danaher operating company, is seeking an Associate Field Service Engineer to support the Northland Territory (ND, SD, MN, WI, MT). Remote work is possible.

You will troubleshoot, install, validate, and service Beckman Coulter equipment, perform preventive maintenance, logs, and parts orders, and train newer engineers while traveling as needed across the territory.

Qualifications

• Associate degree (technical/biomedical/engineering or related) or equivalent military experience.
• 1 year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
• Travel ability with valid driver's license and acceptable driving record.
• Must lift/carry up to 50 lbs and be able to bend, crouch and stand for extended periods.
• Developing relationships with customers to foster satisfaction.

Responsibilities

• Troubleshoot, install, validate, and repair Beckman Coulter equipment.
• Perform preventative maintenance and service on Beckman Coulter systems.
• Maintain accurate logs, order replacements, and adhere to cycle times.
• Use systems like OBI, Salesforce, and SharePoint for planning and reporting.
• Assist in training newer Field Service Engineers.

Skills

Troubleshooting

Installation & repair

Customer service

Electrical/electromechanical

Education

Associate degree in technical field

Tools

OBI

Salesforce

SharePoint

Job description

Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Beckman Coulter Diagnostics, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

As a global leader in clinical diagnostics, Beckman Coulter Diagnostics has challenged convention to elevate the diagnostic laboratory’s role in improving patient health for more than 90 years. Our diagnostic solutions are used in routine and complex clinical testing, and are used in hospitals, reference and research laboratories, and physician offices around the world. Every hour around the world, more than one million tests are run on Beckman Coulter Diagnostics systems, impacting 1.2 billion patients and more than three million clinicians per year.

From uncovering the next clinical breakthrough, to rapid and reliable sample analysis, to more rigorous decision making—we are enabling clinicians to deliver the best possible care to their patients with improved efficiency, clinical confidence, adaptive collaboration, and accelerated intelligence.

Learn about the Danaher Business System which makes everything possible.

The Associate Field Service Engineer is responsible for supporting the needs of our client, which directly impacts patient health and overall well-being. This position reports to the local Field Service Supervisor and is part of the Northland Field Service Team located in the Twin Cities area and will be working remotely to cover the Northland Territory (ND, SD, MN, WI, MT).

In this role, you will have the opportunity to:

• Under minimal direction, complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repair needs on Beckman Coulter equipment including providing excellent and efficient service to Beckman Coulter’s customers, along with technical training on products.
• Maintain accurate customer service logs and internal service records, order repair parts, and adhere to cycle times.
• Utilize business systems such as OBI, Sales Force, and SharePoint for Service Call Planning and advancing team goals.
• Communicate with various levels of internal and external customers, recognizing and addressing their unique needs.
• Foster collaboration by assisting with the training of newer Field Service Engineers.

The essential requirements of the job include:

• Associate degree (prefer technical, biomedical, instrumentation, electrical engineering or related) or equivalent military experience.
• 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation.
• Travel, Motor Vehicle Record & Physical/Environment Requirements: Ability to travel (providing service in an assigned geography and periodic travel to other areas/overnight). Must have a valid driver’s license with an acceptable driving record.
• Candidates must be able to lift, lower and carry up to 50 lbs. unassisted (tools, replacement parts, consumables etc.). Candidates must be able to frequently bend, stoop, twist, turn, crouch/crawl, push/pull, and sit/stand for extended periods of time.
• Candidates must also be able to reach at, above and below shoulder level, flex/extend neck, have good hand, and finger dexterity.

It would be a plus if you also possess previous experience in:

• 1+ years’ experience of advanced troubleshooting.
• Developing relationships with internal and external customers to foster positive partnership and enhance likelihood of customer satisfaction and retention.
• A technical college major such as biomed, engineering, or related.

A technical college major such as biomed, engineering, or related Beckman Coulter Diagnostics, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives.

Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info.

At Beckman Coulter Diagnostics we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide.

The annual salary range for this role is $62,000 - $72,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future. This job is also eligible for bonus/incentive pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law.

The U.S. EEO posters are available here.

We comply with federal and state disability laws and make reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact:1-202-419-7762 or [e-mail].

Danaher is a leading global life sciences, biotechnology, and diagnostics innovator, helping to solve many of the world’s most important health challenges, ultimately improving quality of life for billions of people today, while setting the foundation for a healthier, more sustainable tomorrow. The Danaher ecosystem is made up of more than 15 businesses united by a shared commitment to innovate for tangible impact. Please read our Applicant Data Privacy Notice carefully here.

For more information, visit www.danaher.com.