Field Service Engineer: Probe Card Specialist

Formfactor Inc; Beaverton (OR); On-site; USD 50,400 - 66,150; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision insurance

Life insurance

Disability coverage

401(k) with company match

Employee stock purchase plan (ESPP)

Paid time off

Quarterly profit-sharing bonuses

Flexible spending or savings accounts

Job summary

A leading technology company in Beaverton is seeking a Field Service Engineer to provide technical support and service to probe card customers. This role requires strong hand-eye coordination, basic diagnostic skills, and proficiency in Microsoft Office. The ideal candidate is a self-starter committed to delivering excellent customer service and can work independently. A full benefits package is offered, including medical, dental, and profit-sharing bonuses.

Qualifications

• Strong hand-eye coordination and ability to work under a microscope.
• Basic electronic diagnostic skills for troubleshooting and repairing circuits.
• Proficiency in Microsoft Excel and Word.
• Excellent communication skills.
• Self-starter, organized, committed to outstanding customer service.

Responsibilities

• Provide remote technical support and service to probe card customers.
• Work under a microscope to manipulate microscopic wires using tweezers.
• Document work and communicate with customers using Microsoft Excel and Word.
• Maintain flexibility and organization while working independently.
• Diagnose and troubleshoot basic electronic issues.
• Deliver excellent customer service and ensure customer satisfaction.

Skills

Communication

Customer Satisfaction

Electronic Diagnostics

Eye-Hand Coordination

Microsoft Office

Operating Microscopes

Self-Starter

Soldering

Education

No previous professional experience

Job description

A leading technology company in Beaverton is seeking a Field Service Engineer to provide technical support and service to probe card customers. This role requires strong hand-eye coordination, basic diagnostic skills, and proficiency in Microsoft Office. The ideal candidate is a self-starter committed to delivering excellent customer service and can work independently. A full benefits package is offered, including medical, dental, and profit-sharing bonuses.