Field Service Engineer (Permanent)

TecTammina; Rockford (IL); On-site; USD 50,000 - 70,000; Full time

Job summary

A machine tool service company is seeking a full-time technician based in Rockford, IL. The position involves overseeing installations and repairs of CNC machines, troubleshooting electrical and mechanical systems, and training Junior Service Engineers. Candidates should have 4-8 years of experience in the machine tool field and a technical degree is preferred. Strong communication skills and comfort with travel are essential for success in this role.

Qualifications

• 4-8 years of experience in the Machine Tool Field.
• Good understanding of electrical and mechanical principles.
• Comfortable with international travel to remote locations.

Responsibilities

• Oversee installation or replacement of equipment.
• Troubleshoot wiring, electrical systems, and mechanical components.
• Train Junior Service Engineers.

Skills

Field service experience

Strong verbal and written communication skills

Ability to meet customer needs in demanding situations

Education

Technical degree preferred

Tools

MS Office tools

Job description

Location Rockford IL

We are looking for someone with field service experience in the machine tool industry.

Summary

Performs and oversees the installation or replacement of equipment and control.

Duties

• Troubleshooting of wiring and electrical systems
• Availability to travel domestic and international at least up to 75% of the time (mandatory)
• Troubleshooting of fluid and electrical servo activated systems
• Level and alignment of CNC machines
• Troubleshooting and repair of mechanical components such as spindle units, gearboxes, and other mechanical machine components
• Mechanical troubleshooting of closed and open loop axes control
• CNC geometry and positioning axis compensation
• Train hands on Junior Service Engineers
• Advises management regarding customer satisfaction, product performance, and suggestions for product improvement
• Ability to align and use positioning, straightness and geometry measuring lasers
• 5 axis Traori set up
• Automatic tool changer and tool management troubleshooting and setup
• Acceptance test with customers
• Maintenance training for customers

Qualifications

• Able to meet customer needs in difficult and demanding situations
• Comfortable with international travel to remote locations
• Strong verbal and written communication skills
• Ability to work with personal computers, various software applications, read engineering blue prints, and use hand tools

Experience

• 4-8 years of experience in the Machine Tool Field
• Good understanding of electrical and mechanical principles

Computer Skills

• MS Office tools

Education

• Technical degree preferred

Additional Information

Job Status: Full Time / Permanent position

Contact: 703 349 1004