Senior Field Service Technician

Accelera; Rockford (IL); On-site; USD 48,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with match

Per diem travel

Job summary

Accelera Staffing is seeking a Senior Field Service Technician to install, diagnose, and service advanced CNC machinery across client sites and the Rockford headquarters. You will lead diagnostics, alignments, and commissioning while supporting internal projects.

The role requires 4+ years in CNC maintenance or field service, with travel up to 85%. Strong electrical, hydraulic, and pneumatic expertise and excellent communication are essential.

Qualifications

• 4+ years of hands-on CNC maintenance or field service.
• Comprehensive knowledge of mechanical, electrical, pneumatic, and hydraulic systems.
• Proven ability to diagnose and repair complex manufacturing equipment.
• Proficiency in navigating CNC control interfaces to review diagnostics and parameters.
• Ability to trace faults within PLC and servo drive systems.
• Ability to read fluid diagrams, electrical schematics and engineering prints.
• Experience with precision diagnostic tools and calibration equipment.
• Strong computer literacy and office software proficiency.
• Excellent verbal and written communication for reporting.
• Ability to work independently with minimal supervision.
• Willingness to travel internationally as needed.
• Flexibility to adapt to changing industrial environments.

Responsibilities

• Install, maintain, and repair CNC systems to ensure reliable production output.
• Analyze electrical, hydraulic, and pneumatic schematics to resolve issues.
• Perform diagnostics on servo, motion control, hydraulic, and pneumatic systems.
• Ensure machine precision through leveling, alignment, and geometry checks.
• Restore functionality to mechanical components like spindles and gearboxes.
• Troubleshoot open-loop and closed-loop CNC control architectures.
• Calibrate and perform geometric corrections to improve accuracy.
• Support 5-axis functionality and Traori applications where applicable.
• Maintain tool management systems and automatic tool changers.
• Use laser equipment to verify geometry and positioning accuracy.
• Manage commissioning and final acceptance testing with clients.
• Provide training to clients on operation and maintenance best practices.
• Mentor junior service staff and contribute to team growth.
• Maintain service records and generate detailed technical reports.

Skills

CNC maintenance

Field service

Diagnostics

Electrical systems

Hydraulic systems

Pneumatic systems

Troubleshooting

Read schematics

Travel readiness

Communication

Job description

We are currently looking for a dedicated and technically proficient Senior Field Service Technician to join our team. This position focuses on the installation, repair, maintenance, and optimization of sophisticated CNC machinery and production systems. It is an ideal opportunity for a professional who thrives in a hands-on environment and possesses a strong background in supporting complex manufacturing equipment both at client sites and within our internal facility.

In this capacity, you will be responsible for conducting system diagnostics, machine alignments, commissioning, and client training to ensure peak operational efficiency. When you are not traveling to support our customers, you will contribute to our internal service operations by assisting with machine rebuilds, technical troubleshooting, and various engineering projects at our Rockford headquarters.

Core Responsibilities

• Execute the installation, maintenance, and repair of CNC systems to ensure reliable production output.
• Analyze and interpret complex electrical, hydraulic, and pneumatic schematics to resolve technical issues.
• Perform comprehensive diagnostics on servo, motion control, hydraulic, and pneumatic systems.
• Ensure machine precision by conducting thorough leveling, alignment, and geometric verification.
• Restore functionality to mechanical systems, including spindles, gearboxes, and axis drive components.
• Conduct deep-level troubleshooting of both open-loop and closed-loop CNC control architectures.
• Improve machine accuracy by performing geometric corrections and calibration adjustments.
• Configure and resolve issues related to 5-axis functionality and Traori applications.
• Maintain automation components, including tool management systems and automatic tool changers.
• Utilize advanced laser equipment to verify machine geometry and positioning accuracy for high-quality output.
• Manage the commissioning process and final acceptance testing to validate equipment performance for the client.
• Provide comprehensive training to clients on best practices for machine operation and routine maintenance.
• Foster team growth by mentoring and training junior service staff members.
• Maintain accurate service records and generate detailed technical reports for management.
• Provide actionable feedback to leadership regarding equipment performance and potential process improvements.
• Contribute to internal rebuilds and technical projects at the Rockford facility during non-travel periods.
• Travel to domestic and international locations to perform field service and installation duties.

Professional Qualifications

• At least four years of hands-on experience in CNC machine maintenance or field service.
• Comprehensive knowledge of mechanical, electrical, pneumatic, and hydraulic systems.
• Proven capability to diagnose and repair complex manufacturing equipment.
• Proficiency in navigating CNC control interfaces to review diagnostics and parameters.
• Ability to trace faults within PLC and servo drive systems to ensure system integrity.
• Strong aptitude for reading and interpreting fluid diagrams, electrical schematics, and engineering prints.
• Experience utilizing precision diagnostic tools and calibration equipment.
• Solid computer literacy and familiarity with standard office software.
• Strong verbal and written communication skills for effective reporting.
• Demonstrated ability to manage tasks independently with minimal oversight.
• Commitment to providing excellent service and maintaining professional client relationships.
• Flexibility to adapt to changing industrial environments and shifting project priorities.
• Willingness to undertake international travel as business needs dictate.
• Capacity to maintain a flexible work schedule to accommodate customer project timelines.

Logistics and Travel

• Based in Rockford, Illinois.
• Requires up to 85% travel, both domestically and internationally.
• Must be comfortable working within active industrial and production environments.
• Office-based duties required when not deployed for field service.

Compensation and Benefits

• Hourly rate ranging from $35 to $45, with an annual equivalent of $70,000 to $93,000, plus a daily travel per diem of $150 or more.
• A robust benefits package that includes medical, dental, vision, and life insurance, along with a 401(k) plan featuring a company match.
• The chance to work directly with cutting-edge CNC technologies and advanced manufacturing solutions.