Field Service Engineer – Onsite Tech, Install & Support

Nova Ltd.

Manassas (VA)

On-site

USD 60,000 - 85,000

Full time

2 days ago

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Job summary

Nova Ltd. is seeking an Intermediate Field Service Engineer based in Virginia to provide technical support and maintenance for our advanced equipment. You will diagnose and repair complex hardware and software issues, install systems on-site, and train customers to operate and maintain the equipment.

You will travel within Virginia to service sites, collaborate with global support teams, and ensure customer satisfaction while documenting all service activities and maintaining records.

Qualifications

Bachelor's degree in Engineering or related field.
Minimum of 3 years in a field service role.
Strong problem-solving and analytical skills.
Proficiency in technical diagnostics and repair.
Excellent communication and customer service skills.
Willingness to travel frequently within Virginia.
Experience with electronic and mechanical systems.

Responsibilities

Conduct on-site installation of equipment and systems.
Perform routine maintenance and on-demand service repairs.
Diagnose and troubleshoot hardware and software issues.
Train customers on equipment operation and maintenance.
Collaborate with the technical support team for complex issues.
Document service activities and maintain accurate records.

Skills

Problem solving

Analytical skills

Technical diagnostics

Repair proficiency

Customer service

Travel within VA

Education

Bachelor's degree in Engineering

Job description

You will travel within Virginia to service sites, collaborate with global support teams, and ensure customer satisfaction while documenting all service activities and maintaining records.

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