Field Service Engineer: Onsite Installations & Rapid Repairs

JT Automation, LLC.; Windsor (CT); Hybrid; USD 60,000 - 80,000; Full time

Job summary

JT Automation, LLC. is looking for a full-time Field Service Engineer based in Windsor, CT. The role involves travel to customer sites for installations, support, and maintenance. The ideal candidate holds an associate degree in a technical field and has 2-3 years of mechanical or electrical assembly experience. Familiarity with SolidWorks and excellent customer service skills are essential. This position requires strong problem-solving abilities while embodying JT Automation's core values, with significant travel required for client engagements.

Qualifications

• 2–3 years of experience in mechanical or electrical assembly.
• Experience with industrial equipment maintenance.
• Familiarity with programming platforms like TIA Portal.

Responsibilities

• Travel to customer sites as needed for installations.
• Diagnose and repair equipment using electronics knowledge.
• Provide technical support remotely via phone and email.

Skills

Customer service

Troubleshooting

Technical diagnostic abilities

Spanish proficiency

Education

Associate degree in a technical field

Bachelor’s degree preferred

Tools

SolidWorks

Electrical schematic software

Machine shop equipment

Job description

JT Automation, LLC. is looking for a full-time Field Service Engineer based in Windsor, CT. The role involves travel to customer sites for installations, support, and maintenance. The ideal candidate holds an associate degree in a technical field and has 2-3 years of mechanical or electrical assembly experience. Familiarity with SolidWorks and excellent customer service skills are essential. This position requires strong problem-solving abilities while embodying JT Automation's core values, with significant travel required for client engagements.