Field Service Engineer - HMI

ASML; Chandler (AZ); On-site; USD 90,000 - 130,000; Full time

Job summary

ASML in Chandler, AZ seeks a Field Service Engineer to support installations, qualification, repair and maintenance of ASML systems at customer sites. You will interact with customers and internal stakeholders, perform diagnostics and execute action plans for maintenance, delivering clear end results.

This role sits within the local HMI Sustaining team, emphasizing independent problem solving, hands-on servicing, and effective communication to ensure equipment uptime and customer satisfaction.

Job description

Introduction to the Job

The Customer Support (CS) organization is responsible for the installations, qualification, repair and maintenance of the ASML systems at customer sites and is responsible for the necessary transfer of know-how to the customer. Local site Customer Support branches perform these tasks for the customer within the specific region.

The Field Service Engineer has daily interaction with customer and interfaces often with specific senior engineers, line managers, internal stakeholders, and the external customer. You will be responsible for independent problem solving and executing the defined action plans for regular and irregular maintenance activities. In addition, you will run diagnostics and maintenance, whilst being reviewed on end results.

Please note this role sits within the local HMI Sustaining team.