Field Service Engineer: On-Site Installations & Support

Tokyo Electron US; Phoenix (AZ); On-site; USD 65,000 - 85,000; Full time

Job summary

TOKYO ELECTRON AMERICA, INC. is seeking a Field Service/Start-Up Engineer II to deliver on-site technical support, perform installations, repairs, and preventive maintenance for customers.

You will document activities, collaborate with cross-functional teams, and ensure safety and quality in all tasks. The role requires strong troubleshooting, effective communication, and willingness to travel to customer sites as needed.

Qualifications

• High School Diploma or equivalent is required.
• 1 year of relevant industry experience.
• Valid driver's license and clean driving record.

Responsibilities

• Provide on-site technical support to customers.
• Perform equipment installations, repairs, and preventive maintenance.
• Document service activities and reports.
• Collaborate with Service Manager and team for process improvements.
• Train customers on equipment use and basic troubleshooting.
• Ensure safety and quality in daily operations.
• Travel frequently to customer sites as needed.

Skills

Troubleshooting

Communication

Documentation

Process adherence

Adaptability

Customer training

Safety awareness

Organizational skills

Travel readiness

Education

High School Diploma or equivalent

Tools

Diagnostic tools

Testing equipment

Service software applications

Job description

TOKYO ELECTRON AMERICA, INC. is seeking a Field Service/Start-Up Engineer II to deliver on-site technical support, perform installations, repairs, and preventive maintenance for customers.

You will document activities, collaborate with cross-functional teams, and ensure safety and quality in all tasks. The role requires strong troubleshooting, effective communication, and willingness to travel to customer sites as needed.