Field Service Engineer- NY

Guided Search Partners; New York (NY); On-site; USD 60,000 - 80,000; Full time

Job summary

A professional recruitment agency is seeking a Field Service Engineer for a well-established manufacturer of analytical instruments serving the food and agriculture industries. This field-based role requires extensive travel throughout Upstate New York and surrounding areas. Candidates should have a technical background in electronics or physics, with strong customer-facing skills. This position offers stability and the chance to build a long-term career with a reputable company known for treating employees well.

Qualifications

• Prior field service experience supporting instruments or equipment.
• Background in electronics or physics.
• Ability to travel at least 90% of the time.

Responsibilities

• Travel to customer sites to install, repair, and maintain analytical instruments.
• Support customers onsite, by phone, and through internet-based troubleshooting.
• Deliver strong technical support while building customer trust.

Skills

Problem-solving

Customer-facing communication

Technical support

Education

Technical education in electronics or physics

Military or technical school experience

Tools

NIR

FTIR

Flow Cytometry

X-Ray

Job description

Guided Search Partners (GSP)

Guided Search Partners is an Executive Search firm built on Trust, Transparency, Specialization, and Long-term Relationships.
We connect high-performing professionals with organizations that value people, performance, and growth—helping leaders find roles where they can make an impact and build meaningful careers.

About the Opportunity

We’re partnering with a well-established manufacturer of analytical instruments used across the food, beverage, and agriculture industries. With a long history, strong employee retention, and steady demand for its products, this is a company known for stability and treating people well. This field-based role supports customers across Upstate New York, Vermont, New Hampshire, and Maine. It is a great fit for someone who enjoys travel, hands-on technical work, and building strong customer relationships. You’ll work with a variety of instruments and serve as a trusted resource for installation, repair, and preventive maintenance.

What You’ll Do

• Travel to customer sites to install, repair, and maintain analytical instruments.
• Support customers onsite, by phone, and through internet-based troubleshooting.
• Work with technologies including NIR, FTIR, Flow Cytometry, and X-Ray.
• Manage service needs across a multi-state territory.
• Deliver strong technical support while building customer trust.

Who You Are

You’re a self-motivated technical professional who enjoys solving problems and working directly with customers. You are comfortable being on the road, managing your schedule, and representing the company in the field. You may come from field service, military training, or a technical education in electronics or physics. What matters most is your ability to troubleshoot, communicate well, and provide dependable service.

Preferred Experience & Attributes

• Prior field service experience supporting instruments or equipment.
• Background in electronics or physics.
• Military or technical school experience is welcomed.
• Ability to travel at least 90% of the time, mostly by car.
• Strong customer-facing communication skills.
• Must be able to pass driving, financial, and criminal background checks.

Why This Role Matters

This role is important because customers rely on these instruments to support critical work across food and agriculture applications. Your work helps keep equipment running, builds customer confidence, and supports long-term service relationships. It is also a strong opportunity for someone looking for stability, growth, and a company that promotes from within. With a team that includes many long-tenured employees, this is the kind of place where people stay and build real careers.

Reporting Structure

• Reports to the Field Service Manager.
• Part of a team of 16 Field Service Engineers.
• Supports customers across Upstate New York, Vermont, New Hampshire, and Maine.