Field Service Engineer (North Phoenix, AZ)

Prosum; Phoenix (AZ); On-site; USD 50,000 - 70,000; Full time

Job summary

Prosum is seeking a junior field service engineer to perform on-site maintenance and repair for semiconductor-related products in the Phoenix area. You will troubleshoot more complex issues and provide hands-on engineering support to customers while coordinating with the team.

The role requires 2–5 years of engineering experience, a Bachelor’s degree, and proficiency with test equipment such as oscilloscopes and digital voltmeters.

Qualifications

• 2–5 years of professional engineering experience.
• Hands-on engineering experience in electronics/semiconductor environments.
• Familiarity with test and measurement equipment (oscilloscope, DVM).
• Bachelor’s degree in a relevant engineering field.

Responsibilities

• Receives service calls from customers and determines needs.
• Performs preventative maintenance on Company products.
• Schedules and performs repairs at customer sites.
• Establishes and manages local maintenance service.

Skills

Field service

Hands-on engineering

Electrical engineering

Customer support

Education

Bachelor's degree in engineering

Tools

Oscilloscope

Digital voltmeter

Hand tools

Job description

Overview

The candidate must be comfortable working a rotating schedule. This junior-level engineer position for our client is responsible for providing field service engineering activities to Company customers independently. This position troubleshoots more complicated products and problems.

Essential Job Functions

• Receives service calls from customer.
• Determines customer need or problem and responds accordingly.
• May provide over-the-phone consultation and advice to customer, may need to respond to emergency customer situation or may schedule and repair Company’s products at customer site.
• Performs preventative maintenance on Company products.
• Establishes and manages a local maintenance service

Requirements for the Role

• 2 - 5 years of professional engineering experience
• Hands on engineering experience; Engineering for semiconductor (installation, maintenance, repair)
• Working experience with hand tools, oscilloscope, digital voltmeter, etc.
• Nice to have: Strong knowledge of photomask, MASK INSPECTION, inspection, metrology (you can write EUV or DUV), lithography, optical, camera, lasers and robotics. Not required now but bonus/preferred
• Bachelor’s Degree
• Bachelor's degree required
• Electrical, Electronics, Manufacturing, Mechanical, Physics, Materials Science, Computer Engineering