Field Service Engineer North America

HOUDIJK HOLLAND B.V; United States; On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

15 vacation days

6 sick days

9 company holidays

Retirement savings – SEP IRA 10% base salary contribution

Travel expense reimbursement

Internal and external training opportunities

Job summary

A leading machinery manufacturer is seeking a Field Service Engineer for North America. This role requires a degree in engineering and experience in electrical and mechanical constructions. You will travel 70-80% of the time to manage installations, perform repairs, and provide training on-site. The position offers a competitive salary between $75,000 to $90,000 per year, along with attractive vacation days and a SEP IRA retirement plan. Applicants must be authorized to work in the United States and be open to travel for training internationally.

Qualifications

• Solid service experience with a passion for travel.
• Experience in electrical engineering and mechanical construction.
• Ability to independently work and collaborate effectively.

Responsibilities

• Supervise and support equipment operation at customer sites.
• Perform repairs, maintenance, and restoration of technical equipment.
• Conduct remote analysis of machine faults.
• Install, align, and test equipment and production modules.
• Diagnose and resolve faults across hardware and software.

Skills

Electrical engineering knowledge

Mechanical construction experience

Dynamic drive systems familiarity

PLC control technologies

Clear communication in English

Education

Degree in engineering or similar discipline

Job description

# Field Service Engineer North America40 hours per week North America Degree in engineering## About the jobAs a Field Service Engineer, you will make sure project installations keep running properly and efficiently. Depending on the type of service request, you will prepare yourself by reading and analyzing drawings, documentation, software, specifications, and the history of reported issues. In consultation with the customer, you will then investigate whether the fault can be resolved remotely or requires an on-site visit. You will travel 70–80% of the time within North America and are open to traveling internationally for training purposes.**Your key responsibilities include:*** Supervise, train, and support equipment operation at customer sites.* Perform repairs, maintenance, and restoration of technical equipment and installations.* Conduct remote analysis of machine faults and prepare for repairs.* Assemble, install, align, and test equipment and production modules.* Install supply connections, including electrical wiring.* Diagnose and resolve faults across hardware, software, mechanical, and tooling domains.* Consult with clients regarding on-site challenges and quality requirements.* Interpret technical drawings, diagrams, and documentation.* Gather and prepare necessary materials (tools, parts, software, manuals).* Prepare installation components for transport and oversee shipment.* Submit detailed reports with findings, recommendations, and photos.* Report hours and costs per project.## What we offerYou will work in an inspiring environment where, after a thorough onboarding period, you will be able to work independently.**In addition, Royal Houdijk offers attractive benefits such as:*** A salary between $75,000 and $90,000 per year.* In mutual consultation, we will coordinate the travel dates with you.* 15 vacation days / 6 sick days / 9 company holidays* Retirement savings – SEP IRA 10% base salary contribution* Travel expense reimbursement.* Internal and external training and presentations to continuously maintain your technical product and system knowledge, with plenty of room for professional growth.* A challenging role in a fast-growing, specialized, and international company.## What you bringWith your solid service experience and passion for travel, you work on innovative systems and exciting projects in North America. You are practical and able to work independently, and collaborate easily with both customer staff and colleagues.**In addition, you bring the following qualities:*** A degree in engineering or similar discipline, or an equivalent level gained through work experience.* Knowledge and experience in the fields of electrical engineering and mechanical construction.* Experience with dynamic drive systems and modern (PLC) control technologies. (Knowledge of Rockwell and Beckhoff controls is a plus.)* Willingness to travel regularly, sometimes on short notice, for extended periods (1 to 3 weeks) to assemble, commission, and service our installations.* Ability to communicate and report clearly both orally and in writing in English.The team consists of Field Service Engineers, a Team Leader, and the Manager of the US Service Hub. You will collaborate with the Project Service Engineers from the Customer Service department to exchange information on project planning, results, and changes.You will also have frequent contact with the Software, Mechanical, and Hardware Engineering departments regarding technical questions, system operation, and any uncertainties.Every day, millions of baked goods move seamlessly through our systems, from oven to packaging, with unmatched efficiency and precision. Royal Houdijk employs 225 people and operates from its headquarters in Vlaardingen, the Netherlands, supported by global service centers in the USA, Mexico and Austria.Royal Houdijk is a leading company specializing in the design and manufacture of machines for transporting, inspecting, and loading all types of biscuits and crackers. With over a hundred years of experience, Royal Houdijk is renowned for its innovative solutions and high-quality products. As a Field Service Engineer, you will join a dynamic organization that is constantly striving for improvement and growth.### 1. Submit your applicationSend us your resume and a brief motivation via our online application form. We will review your information carefully and match it to the role and your potential fit within our team.### 2. First contactIf your profile matches what we are looking for, we will reach out to schedule an initial phone call. This conversation helps us learn more about you and gives you the chance to ask questions about the role and our company.## Apply nowApplicants must be authorized to work in the United States and be available for international assignments and travel.