Field Service Engineer - Middletown, CT

Addison Group; Middletown (CT); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dedicated Field Service Engineer to join their team in Middletown, CT. This role involves testing and troubleshooting electrical power distribution systems, ensuring safe and efficient operations at customer sites across the Northeast. The ideal candidate will possess strong problem-solving abilities, excellent communication skills, and a solid understanding of electrical systems. With a focus on customer service and project management, this position offers a dynamic work environment where you can make a significant impact. If you're ready to take on exciting challenges and grow your career, this opportunity is for you.

Qualifications

• Ability to read and interpret electrical drawings and schematics.
• Experience testing electro-mechanical and digital protective relays.

Responsibilities

• Lead on-site maintenance, testing, troubleshooting, and commissioning.
• Provide technical support and quality control for projects.

Skills

Logistical Skills

Organizational Skills

Electrical Power Distribution Knowledge

Problem-Solving Skills

Communication Skills

Education

Associate's Degree

Relevant Experience

Tools

AutoCAD

Job description

Join our team as a Field Service Engineer - Middletown, CT at Addison Group. We are seeking a candidate responsible for testing, troubleshooting, analyzing, and repairing electrical power distribution equipment and systems, including protective relays, circuit breakers, switchgear, power transformers, and generators. The role is based in Middletown, CT, with work primarily at customer sites across the Northeast, especially Southern New England.

Key Responsibilities:

1. Lead on-site maintenance, testing, troubleshooting, and commissioning at customer facilities.
2. Manage engineering projects of varying sizes.
3. Perform protective relay testing independently or as part of a team.
4. Coordinate and execute work at customer sites, resolving issues as they arise.
5. Implement safe, dependable, and cost-effective electrical systems using engineering skills and standards.
6. Provide technical support and quality control for projects.
7. Interpret power system wiring diagrams, including DC elementary drawings.
8. Adhere to electrical safety procedures.
9. Demonstrate a solid understanding of electricity and strong problem-solving skills.
10. Communicate effectively with customers and peers, both verbally and in writing.
11. Show dependability, responsibility, good judgment, and organizational skills.
12. Provide excellent customer service, time management, and follow-up.
13. Be available for flexible hours, including weekends, holidays, and out-of-town work.

Requirements:

1. Strong logistical, organizational, written, and verbal communication skills.
2. Working knowledge of electrical power distribution, short circuit, coordination, and arc flash hazards (NFPA70E).
3. Ability to read and interpret electrical drawings and schematics; AutoCAD experience.
4. Knowledge of NETA acceptance and maintenance testing procedures.
5. Experience testing electro-mechanical and digital protective relays and understanding protective relaying applications.
6. Associate's degree or relevant experience.
7. Valid driver’s license and clean driving record.
8. Ability to meet deadlines and handle multiple tasks.
9. NETA Level II or higher is a plus.
10. Expected travel: 10% to 20%.