Field Service Engineer – Medical Imaging (Travel‑Ready)

Spectrum Dynamics Medical; Ohio; On-site; USD 70,000 - 110,000; Full time

Job summary

Spectrum Dynamics Medical is seeking a high-performing Field Service Engineer to drive customer satisfaction for VERITON SPECT/CT and D-SPECT product lines. You will execute service strategies, perform installations, and maintain strong customer relationships to achieve service KPIs.

The role requires biomedical/electrical engineering background, field repairs experience, and willingness to travel across the US and internationally.

Qualifications

• S. in Biomedical Engineering or Electrical Engineering (or equivalent education) preferred.
• Experience servicing and troubleshooting Industrial equipment.
• 3 years of experience servicing/installing medical imaging equipment (CT or PET) preferred.
• Strong skills with handling computers, software installations and upgrades, and electronic-mechanic assembly.
• Ability to work independently and travel to support US and international locations.
• Excellent interpersonal and customer service skills.

Responsibilities

• Provide onsite and remote field service for DSPECT and VERITON-CT systems.
• Execute installations, upgrades, and preventive maintenance.
• Own the customer experience and resolve issues with timely escalation.
• Coordinate with sales, applications, and service teams to meet needs.
• Prepare status reports and act as a technical resource for customers.
• Travel to customer sites across the US and abroad as needed.

Skills

Biomedical Engineering

Electrical Engineering

Medical imaging equipment servicing

Troubleshooting industrial equipment

Software installations and upgrades

Independent work

Travel willingness

Customer service

Education

Bachelor's degree in Biomedical Engineering or Electrical Engineering

Job description

Spectrum Dynamics Medical is seeking a high-performing Field Service Engineer to drive customer satisfaction for VERITON SPECT/CT and D-SPECT product lines. You will execute service strategies, perform installations, and maintain strong customer relationships to achieve service KPIs.

The role requires biomedical/electrical engineering background, field repairs experience, and willingness to travel across the US and internationally.