Field Service Engineer – Medical Imaging & Onsite Support

Catalyst Talent Strategy Consulting; Los Angeles (CA); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading consulting firm in Los Angeles is seeking a Field Service Engineer to provide onsite and phone support for medical imaging equipment. The ideal candidate will have over 3 years of experience in servicing and troubleshooting electrical and electronic equipment, with a strong focus on customer satisfaction. This role involves engaging with customers to ensure that issues are resolved efficiently and supporting new product introductions.

Qualifications

• 3+ years of experience servicing/installing medical imaging equipment preferred.
• Experience servicing and troubleshooting electrical/electronic equipment.
• Strong customer service orientation.

Responsibilities

• Provide onsite and phone support for software and networking issues.
• Take ownership of customer experience and resolve problems promptly.
• Support new product introductions and installations.

Skills

Customer service

Technical troubleshooting

Interpersonal skills

Job description

A leading consulting firm in Los Angeles is seeking a Field Service Engineer to provide onsite and phone support for medical imaging equipment. The ideal candidate will have over 3 years of experience in servicing and troubleshooting electrical and electronic equipment, with a strong focus on customer satisfaction. This role involves engaging with customers to ensure that issues are resolved efficiently and supporting new product introductions.