Field Service Engineer – Medical Devices (Travel)

Zimmer Biomet; Charlotte (NC); On-site; USD 65,000 - 75,000; Full time

Job summary

Zimmer Biomet is seeking a Field Service Engineering Tech (FSET) to provide onsite and remote technical support for Surgical Devices across assigned regions. You will install, troubleshoot, and maintain devices, collaborate with Zimmer Biomet teams, and support in the operating room as needed.

The role requires a biomedical engineering or related degree and 2–4 years of field experience with medical devices, plus a valid driver's license.

Qualifications

• Bachelor's degree in biomedical engineering or related field.
• 2–4 years in field support or engineering, preferably with a medical device company.
• Valid driver’s license and clean driving record.

Responsibilities

• Install, service, and maintain Zimmer Biomet Surgical Devices onsite and remotely.
• Troubleshoot complex device issues in high pressure environments.
• Coordinate with customers and Zimmer Biomet reps in OR settings.
• Perform preventative and corrective maintenance at customer sites.
• Provide product feedback to QA and R&D teams.

Skills

Field service

Troubleshooting

Customer communication

Time management

Education

Bachelor's in Biomedical Engineering or related field

AAS in Biomedical Equipment Technology or equivalent

Tools

Medical device knowledge

Job description

Zimmer Biomet is seeking a Field Service Engineering Tech (FSET) to provide onsite and remote technical support for Surgical Devices across assigned regions. You will install, troubleshoot, and maintain devices, collaborate with Zimmer Biomet teams, and support in the operating room as needed.

The role requires a biomedical engineering or related degree and 2–4 years of field experience with medical devices, plus a valid driver's license.