Sales Associate I

Zimmer Biomet; Albuquerque (NM); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Flexible working environment

Competitive total rewards

Wellness incentives

Job summary

A leading medical technology company is seeking a Sales Support Specialist to enhance customer relationships and ensure all surgical instruments are prepared for cases. This role requires excellent communication skills, a strong team orientation, and the ability to travel. Candidates should have an associate's degree or relevant experience with a foundation in the medical device field. A commitment to adherence to policies and direct engagement with healthcare professionals is essential for success.

Qualifications

• Must be mobile and willing to travel.
• Able to carry weights up to 50 lbs.
• 0-2 years of sales or sales service experience in medical device or surgical.

Responsibilities

• Request necessary implants/instruments for designated surgeries.
• Plan and coordinate all implants/instruments for case.
• Build strong relationships with key surgeons.
• Provide on-call case coverage as needed.
• Collaborate with sales team for support.

Skills

Excellent oral communication skills

Excellent written communication skills

Ability to work as part of a team

Detail-oriented task completion

Proactive team participation

Education

Associate's degree or medical certification

Job description

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet product or technology every 8 seconds.

As a Zimmer Biomet team member, you will share in our commitment to providing mobility and renewed life to people around the world. To support our talent team, we focus on development opportunities, robust employee resource groups (ERGs), a flexible working environment, location specific competitive total rewards, wellness incentives and a culture of recognition and performance awards. We are committed to creating an environment where every team member feels included, respected, empowered and recognized.

What You Can Expect

This position is responsible for verification that all of the requested implants and instruments are prepared and ready for case. This position will utilize communication skills, knowledge of Zimmer Biomet products, and in-person meetings to assist current customers and secure potential customers. This position reports to the RSD, RSM or Sales Team Leader within a defined territory or region.

How You'll Create Impact

• Requests implants/instruments necessary to cover designated surgeries through SMS.
• Plans, coordinates and ensures all implants/instruments are in place prior to case.
• Coordinates surgeon schedule.
• Builds strong relationships with key surgeons while having the ability to cover Reconstructive, Extremities, CAS, Surgical, Sports Medicine and Trauma procedures with clinical proficiency.
• Strictly adheres to all policies and SOPs regarding the interaction with HCP (Health Care Professionals), product handling and complaints, expense reporting, sales activities and training.
• Informs Sales Leader about market data/potential, territory/customer concerns, opportunities to assist in development of territory strategy.
• Develops relationships with internal support personnel.
• Provides after hour and/or weekend on-call case coverage and add on case coverage for territory.
• Collaborate and support sales team and/or territory, including the transportation of Zimmer Biomet instruments and implants for cases.

This is not an exhaustive list of duties or functions and might not necessarily comprise all of the essential functions for purposes of the Americans with Disabilities Act.

What Makes You Stand Out

• Must be mobile and willing to travel
• Willing a capable of carry weights up to 50 lbs
• Excellent oral and written communication skills
• Ability to work as part of a team is essential to the job
• Participate in proactive team efforts to achieve departmental and company goals
• Ability to complete tasks accurately and on time, paying close attention to detail
• Communicate clearly in verbal and written form in English
• Perform all other duties as assigned

Your Background

• A minimum of an associate's degree, medical certification, or equivalent education and experience is required.
• 0-2 years of sales or sales service experience in medical device or surgical.

Physical Requirements

Travel Expectations

Up to 20%

EOE/M/F/Vet/Disability