Field Service Engineer – Material Handling & Uptime

TGW Logistics; Grand Rapids (MI); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Full medical, dental, and vision benefits

401(k) with company match

Tuition reimbursement

PTO package

Safety shoe and protective eyewear reimbursement

Fitness reimbursement

Job summary

TGW Logistics in Grand Rapids is seeking a Field Service Technician. This role is crucial for supporting customers through installation, maintenance, and repair of various material handling systems. The technician will ensure optimal system performance, provide training, and contribute to continuous improvement initiatives.

The ideal candidate has a technical degree and 3-5 years of experience in electro-mechanical systems, along with strong troubleshooting skills. This position requires significant travel, with a focus on maximizing equipment uptime and customer satisfaction.

Qualifications

• 3–5 years of experience in troubleshooting and repair of electro-mechanical systems, ideally in material handling.
• Willingness to travel 80–100%, often at short notice.
• Proficiency in troubleshooting techniques for electro-mechanical systems.

Responsibilities

• Conduct installation, maintenance, and repair of material handling equipment.
• Document service activities and recommend improvements.
• Provide remote and on-site technical support.

Skills

Electro-mechanical troubleshooting

PLC programming

Communication skills

Customer training

Education

Bachelor's or technical degree in Electrical, Electronic, or Controls Engineering

Job description

TGW Logistics in Grand Rapids is seeking a Field Service Technician. This role is crucial for supporting customers through installation, maintenance, and repair of various material handling systems. The technician will ensure optimal system performance, provide training, and contribute to continuous improvement initiatives.

The ideal candidate has a technical degree and 3-5 years of experience in electro-mechanical systems, along with strong troubleshooting skills. This position requires significant travel, with a focus on maximizing equipment uptime and customer satisfaction.