Field Service Engineer Level 4-5 – Wet Tools

Westerwood Global; Boise, Northern (ID, KY); Hybrid; USD 58,000 - 66,000; Full time

Benefits offered by this job

Paid Vacation

Select Holidays

Overtime Opportunities

On-site Facilities & Career Dev

Job summary

WGNSTAR is seeking a Field Service Engineer Level 4-5 – Wet Tools in Boise, ID. The role involves providing onsite support for installation and maintenance of state-of-the-art semiconductor wet processing equipment, diagnosing issues, and performing repairs with adherence to procedures.

The position requires an associate’s degree in engineering, strong communication, and the ability to work overtime. Travel is up to 10%. Benefits include medical, dental, vision, and 401(k).

Qualifications

• Associate’s degree in an Engineering field required.
• Military technical training and/or field experience may substitute for an associate’s degree.
• Strong written and verbal communication skills.

Responsibilities

• Provide onsite support for installation, maintenance, and site support for semiconductor wet tooling.
• Evaluate and diagnose problems and make proper repairs.
• Follow and help develop detailed procedures.
• Troubleshoot and document findings.
• Adapt to varying shifts and overtime as needed.

Skills

Attention to detail

Communication skills

Mechanical aptitude

Electrical aptitude

Education

Associate degree in Engineering

Tools

Micrometers

Calipers

Multimeters

Job description

WGNSTAR is a dynamic and growing company with a global footprint. Primarily focused on the semiconductor industry, we provide a platform for you to expand your career with knowledge gained on the job training, and tailored development. We know we need talented people like you that hold similar values, which is why we do not put limits on learning, development, industry, and personal growth. Start your path to a WGNSTAR career today!

Field Service Engineer Level 4-5 – Wet Tools

Schedule: Monday - Friday, 8:00am to 5:00pm
Pay Rate: $42.00 to $48.00 depending on experience and level
Location: Boise, ID
Travel: Up to 10%
Position Type: Full-time
Benefits: This position is eligible for WGNSTAR’s full benefits package, including Medical, Dental, Vision, and 401(k). Additional benefits are listed at the end of this posting.

Principal Duties and Responsibilities:

• Provide onsite support for installation, maintenance, and site support for state-of-the-art semiconductor manufacturing/wet processing equipment.
• Evaluate and diagnose problems and make proper repairs.
• Follow and help develop detailed procedures.
• Work with co-workers, customer and field support in isolating and resolving problems under strict time restraints.
• Troubleshoot and document findings.
• Be able to work overtime as needed.
• Adaptable to working standard day shifts, compressed schedules, or night shifts in accordance with business requirements.
• Assist with installation and maintenance of equipment at customer facilities, under direct supervision.
• Power up new equipment; perform mechanical setup and calibration.
• Setup tool parameters using specs/guidelines.
• Perform basic troubleshooting and repair using specified procedures.
• Work with customer at the site to build rapport and to obtain information about equipment performance
• Work under limited supervision, perform a variety of complex assignments using independent judgment.
• Perform extensive troubleshooting.
• Diagnose equipment problems and promptly make repairs/adjustments.
• Escalate problems that cannot be resolved in a timely manner.

Requirements:

• Ability to perform successfully in a demanding environment with varying workloads.
• Work independently or as part of a team.
• Work in a safe manner and follow all safety protocols.
• Have a strong customer focus and commitment to customer satisfaction.
• Have experience using alignment tools (micrometers/calipers/multimeters/current clamps).
• Ability to read schematics/plumbing diagrams.
• Chemical handling and familiarity (protective equipment and hazards).
• Excellent written and verbal communication skills.
• Work according to strict procedures.
• Attention to detail and a high degree of accuracy.
• Clear and effective communication skills both written and verbally.
• Mechanical and electrical aptitude.

Education and Experience:

• Position requires an associate’s degree in an Engineering field. Completion of military technical training and/or field experience may substitute for an associate’s degree.

Physical Effort/Activities:

May be required to walk up to 5+miles per day, able to be on feet for 8-10 hrs at a time, able tobend, twist, push/pull, crouch, kneel in confined spaces, work at heights, on a ladder, and lift up to 50-75 pounds. The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Additional Benefits:

• Paid Vacation
• Select Holidays
• Overtime Opportunities
• On-site Facilities & Career Development Opportunities

The people who thrive most at WGNSTAR are those individuals who perform well in a team environment, enjoy interacting and engaging with several different stakeholders, and adapt quickly to changing environments, while leveraging their skills, quality, and knowledge to drive themselves and their teams towards continuous improvement and success.

This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position.