Field Service Engineer, Lab Instrumentation & Support

Revvity; Phoenix (AZ); On-site; USD 59,000 - 79,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life and Disability Insurance

Paid Time Off

Parental Benefits

Compassionate Care Leave

401k with Company Match

Employee Stock Purchase Plan

Job summary

Revvity is seeking an on-site Field Service Engineer to install, maintain, validate, and repair Revvity and multivendor instrumentation at customer sites. The role emphasizes responsive maintenance, warranty support, and hands-on training to customers in their analytical workflows.

You will collaborate with customers to tailor service offerings, including training, software, and field upgrades, while ensuring quality and compliance across installations.

Qualifications

• Associate degree in Applied Science, Biology, Chemistry, Electronics, Mathematics, Engineering, or STEM discipline including 2+ years military experience.
• Ability to travel by air, vehicle and/or other means of transportation as business requires.
• Based in Phoenix area.

Responsibilities

• Install, maintain, validate and repair Revvity and/or multivendor instrumentation at customer sites with best-in-class service.
• Provide scheduled and unscheduled corrective maintenance for customers including warranty services within a prescribed time frame and established maintenance protocols.
• Deliver customer familiarization for instrument operation and maintenance.
• Communicate service offerings including training, support, software, laboratory services products and field upgrades.
• Partner with our customers to understand their analytical workflow and applications.

Skills

Interpersonal skills

Team player

Customer satisfaction

Travel flexibility

Education

Associate degree in STEM

Bachelor’s degree

Tools

Microsoft 365

Job description

Revvity is seeking an on-site Field Service Engineer to install, maintain, validate, and repair Revvity and multivendor instrumentation at customer sites. The role emphasizes responsive maintenance, warranty support, and hands-on training to customers in their analytical workflows.

You will collaborate with customers to tailor service offerings, including training, software, and field upgrades, while ensuring quality and compliance across installations.