Field Service Engineer, Inkjet & Imaging

Agfa Corp; Dallas (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary and benefit package

Friendly work environment

Supportive management structure

Job summary

A global printing technology company is seeking a Field Service Engineer in Dallas, Texas to manage customer accounts by providing maintenance for Agfa products and ensuring installation and repair services are performed effectively. The ideal candidate has an associate degree in electronics technology, 2-3 years of technical experience, and strong communication skills. This position offers a competitive salary and a supportive work environment focused on innovation and sustainability.

Qualifications

• Minimum 2-3 years' experience in a high-tech field, printing, publishing, and/or inkjet environment.
• Demonstrate company loyalty and make fiscally responsible decisions.
• Quickly ascertain customer demeanor for effective interaction.

Responsibilities

• Responsible for installation and repair of assigned Agfa products.
• Perform preventive maintenance and document service calls.
• Maintain regular communications with Regional Manager for customer satisfaction.

Skills

Strong Communication skills

Problem Analysis & Judgment

Self-awareness and self-motivating

Strong customer service & support principles

Knowledge of the Graphics, Inkjet, Printing/Publishing Market

Experience in remote diagnostics

Education

Associate degree in electronics technology or equivalent

Job description

A global printing technology company is seeking a Field Service Engineer in Dallas, Texas to manage customer accounts by providing maintenance for Agfa products and ensuring installation and repair services are performed effectively. The ideal candidate has an associate degree in electronics technology, 2-3 years of technical experience, and strong communication skills. This position offers a competitive salary and a supportive work environment focused on innovation and sustainability.