Field Service Engineer: Industrial Equipment (Travel‑Covered)

Talent With Heart; Addison (IL); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

BCBS

401K match

All travel expenses covered

Job summary

Talent With Heart in Addison, IL is seeking a Field Service Engineer to install, service, and calibrate specialized industrial equipment at customer sites. You will troubleshoot complex systems, train customers, and support service improvements that shape how our team delivers value.

This role combines hands-on field work with back-end duties such as writing SOPs, digitizing records, and updating manuals to strengthen our service organization.

Qualifications

• 2+ years of hands-on maintenance, field service or industrial technical experience.
• Working knowledge of hydraulics, pneumatics, and mechanical systems.
• Ability to read schematics and work confidently with diagnostic tools and meters.
• BS, AAS, or technical certifications in electronics, engineering, or a related field preferred; equivalent experience will be considered.
• Polished, professional communication skills with a consultative approach in customer-facing situations.
• Willing to travel 3-4 days per week, 70% domestically, with occasional international trips.
• Valid driver's license and passport, or ability to obtain both.

Responsibilities

• Travel to customer locations to install, commission, calibrate, troubleshoot, and repair custom-built testing and industrial equipment.
• Diagnose and resolve technical issues across electrical, controls, mechanical, hydraulic, and pneumatic systems.
• Provide hands-on training to customer personnel covering proper operation, maintenance, and safety procedures.
• Build and maintain strong customer relationships, serving as the primary point of contact for ongoing service needs.
• Identify and communicate upsell opportunities including service agreements, calibration plans, and preventive maintenance programs.
• Relay field observations and customer feedback to internal teams to support product and service improvements.
• Assist with in-house assembly and equipment testing during non-travel periods.

Skills

Field service

Hydraulics

Pneumatics

Schematics

Diagnostics

Customer facing

Travel readiness

Driver's license

Passport

Education

BS/AS in electronics or engineering

Job description

Talent With Heart in Addison, IL is seeking a Field Service Engineer to install, service, and calibrate specialized industrial equipment at customer sites. You will troubleshoot complex systems, train customers, and support service improvements that shape how our team delivers value.

This role combines hands-on field work with back-end duties such as writing SOPs, digitizing records, and updating manuals to strengthen our service organization.